ADMIN MODERN APPRENTICESHIP – EAST RENFREWSHIRE COUNCIL

Job Title: WER378 Business Admin Modern Apprentice
Nature of the Vacancy: 1 year
Location: Barrhead, East Renfrewshire
Number of days per week: 4 days
Number of hours per week: 30 hrs
Salary/Wage: £3.50
Will training be provided? Yes
Closing date for applications: 14th July, 2017
Anticipated start date: July 2017
Additional information:

 

 Applicants must be aged 18 due to nature of vacancy.

 

Main duties/responsibilities:  
Pioneer Mutual Credit Union based in Main Street, Barrhead are looking to recruit a Business Admin Modern Apprentice. Due to the nature of the business all applicants must be aged 18.

 

Duties will include:

  • Perform transactional duties to serve members by receiving or paying out funds with high accuracy.
  • Maintain accurate transactional records.
  • Provide cash receipt and payment services in accordance with credit union policies and procedures.
  • Opening and processing new accounts.
  • Process loans
  • Social media analytics
  • Assisting in marketing and promotions
  • Provide members with excellent customer service
  • Membership surveys
  • Answering telephone
  • General admin duties

Training

  • You will work towards a Level 2 SVQ in either Business and Administration or Customer Service.
  • You will be visited by your Assessor every 2/3 weeks.
  • You will also receive training on the in-house computer system and ABCUL training which covers Data Protection, Money Laundering, Complaints Procedures and Customer Services, Security and Health and Safety at Work.
Experience required:
No previous experience necessary but must have an interest in working in Admin, Customer Service and Finance.

Basic IT skills are essential

Educated in English and Maths to National 5 level

 

Additional Information:
If you are interested and would like to apply then please submit your CV and a cover letter to Worker@eastrenfrewshire.gov.uk by 14th July 2017