RefAXACL1246RegionScotland
Location Glasgow – Atlantic Quay Map & Directions
Operating CompanyAXA Commercial Lines & Personal IntermediarySpecialismApprenticeshipsDepartment
AXA Business Insurance
Remuneration15000
Closing date25 September 2015
The Role
Business Insurance Advisor Modern Apprentice
When it’s time to leave school or college we know it can be difficult to decide whether to go to university or straight into work. Likewise considering a potential change in direction later on in your career. But a professional Modern Apprenticeship scheme with AXA offers a real alternative for school leavers, college leavers or those looking for a change of career that are bright and ambitious and have the passion to work towards a career in financial services.
Our programme will offer you a two year apprenticeship within AXA Business Insurance in Glasgow, the first financial services organisation in Scotland to be awarded the prestigious gold Investors in Young People (IIYP) accreditation.
You’ll get all the support you need to become a confident and skilled Business Insurance Advisor – and we’ll provide you with the perfect background and exposure to further your career within AXA and the financial services industry.
You’ll be working at the heart of our operational teams, providing high-quality support to our customers in a multi-channel environment. There will also be sales and renewal retention targets and cross-selling opportunities, which help create a really exciting environment to work in.
In addition, the apprenticeship includes a great opportunity to achieve professional business qualifications including:
- Certification in Insurance (Cert CII)
- Scottish Vocational Qualification Level 3 (SVQ Level 3)
- Institute in Customer Service Communications Award (ICS)
Ultimately, our key objective during this apprenticeship is to maximise your potential. On the successful completion of the programme, during which you’ll need to demonstrate a proven and sustained performance, we’ll reward you with an additional 12 month scheme.
How far you progress is largely down to the commitment, drive and effort you’re prepared to put in to succeed. But don’t just take our word for it. Here’s what Lindsay MacDonald, a modern apprentice who joined AXA in 2014, had to say:
“I’ve loved my time at AXA Business Insurance. I started in 2014 and I’ve loved every minute of it. I have gained a great deal of confidence and skills that have only been made available to me by choosing to do a Modern Apprenticeship with AXA.”
What will you need?
- Excellent communication skills. Clear and confident with good listening skills and the ability to build rapport and effective relationships with internal and external customers
- Self- motivated with an appetite for continued learning and development
- Highly customer focused, with customer service work experience desirable
- Computer literate along with accurate and speedy keyboard skills
- Accuracy and efficiency when dealing with numerical and verbal information
- Effective time management and prioritisation skills
You’ll work 35 hours per week on a shift basis during our opening hours of 8am to 8pm Monday to Friday and Saturdays from 9am to 2pm.
Scheme Educational Qualifying Requirements
The entry level requirements for candidates are:
- Educated to Higher Level
- 5 Standard Grades/National 5 qualifications at Credit Level, or equivalent
- Maths or English must be present
Our benefits package
At AXA, developing the capability of our people is a key part of our strategy. We believe in investing in our people so that they have the skills they need to deliver for our customers.
It’s this that sets us apart from our competitors, and in turn, makes us an excellent company to work for. But don’t just take our word for it – AXA has been listed 19th in The Sunday Times Top 25 Best Big Companies to Work for survey for 2015 based on feedback from our people.
We want people who are energetic and focused on delivering results for our customers. We want people who are entrepreneurial and want to get things done. We want people who feel like they can make a difference.
Key benefits for this role include:
- £15,000 starting salary increasing to £16,250 over two years on successful completion of key milestones
- Disrcetionary annual bonus linked to individual and company performance
- Structured personal development with comprehensive training, talent programmes and support with professional exams
- 23 days holiday (increasing with service) plus bank and public holidays (England and Wales)
- Role based at Atlantic Quay, set within the commercial heart of Glasgow and in close proximity to both Glasgow Central and Queen Street Train Stations
- Pension scheme
Selection Process
If you are successful in being shortlisted for one of the Apprenticeship opportunities the selection process is:
- Telephone interview
- Assessment centre
We are looking at a potential start date of the 26th October 2015 for the 3 available positions.
