One final bit of positive news. I have just heard this morning that we have been given the go ahead to refund in full the remaining school trips – Watersports, Lochgoilhead, Barcelona and New York. The office will aim to process these next week, but please be patient with them. It is a time-consuming job – every individual payment instalment requires to be refunded separately – not just one lump sum to each parent. The money will be refunded to your Parentpay account and you can then have it transferred back to your bank / credit card. Glad to hear that has finally been settled.
Mr S