Dear parent / carer
From Monday 10th March we are introducing a new Cashless Catering system in your child’s school.
Catering Services recognised that it was time to update their cashless payment system. They researched and engaged with companies to find a system that is straightforward and easy for you to use. They have also ensured that the system utilises the latest technology available.
A video has been prepared to help you book a school meal for the first time – How to book a meal – ParentPay (wistia.com)
Meals will continue to be ordered through ParentPay.
You will log in to ParentPay and select school meals. Then all you have to do is check the menus, select a meal for your child then they collect it at lunchtime as normal.
ParentPay knows if your child qualifies for a free school meal so you can order with the knowledge that no payment is required. If your child pays for their school meal, you will have to make payment within two hours of the meal being ordered.
Meals must be ordered by 8am and can be ordered up to three weeks in advance. You can make your first meal booking from the evening of Friday 7th March.
Please note that any existing meal bookings, from Monday, 10th March will need to be rebooked.
Additional allergen and dietary information:
The new system will also have improved allergy and dietary management, so you can be confident that special dietary requirements are observed. Make sure this information is up to date by contacting your school.
If you have provided current dietary information for your child, this will be updated on the new system and will block any meal choices that contain approved allergens.
The system is also a useful information tool for parents and carers in displaying allergen information linked to each online menu item this includes all information for pupils following religious and lifestyle diets.
