Thank you for taking part in our recent two stars and a wish survey. Thank you too, for your kind words.We have listened to what you had to say – here are some of our solutions to your suggestions:
New Start Children – You said sometimes there is not enough information shared about your child at the very start of nursery when you are feeling a little anxious. We will present the child with a certificate after their first week at nursery and let you know how well they have settled in. (We have always been in daily contact with parents/carers who have a child who is unsettled).
Cloakroom – You said the cloakroom is too cramped. We can offer the left hand side of the nursery. Please bring their coat and shoes into nursery and change them in there rather than in the cloakroom. If you choose to do this be aware that the children are still enjoying singing so please be as quiet as possible. Also as our cloakroom is very busy can I please remind you that if you do bring a bag that it is placed under the bench rather then on pegs.
Stay and Play – You said you preferred the start of the session for Stay and Play. We have returned to that timing. If you feel you are missing out please speak to us and we can arrange another time.
New Staff – You said sometimes there are new people on the floor and you don’t know who they are. We will post a photo and name on our notice board of new members to our team (even if temporary).
Thank you again for your very valuable feedback.
This is great feedback to the suggestions put forward. Most of these points I would agree with. However, I was unaware of this survey and can’t remember seeing anything in the corridor telling us about this. Will these survives be carried out regularly or was this a one off?
We are planning to do these’Two Stars and a Wish’ surveys at every Stay & Play day.We have just moved to this approach as the Traffic Lights we had previously to gauge opinion wasn’t very successful.