2014 – Q17 (a)

A supermarket website is used successfully by customers using desktop computers to order groceries online.

2014 - q17

 

The company has received complaints from some customers that the website is difficult to use on their tablet or smartphone.

Identify two reasons why the webpage above would be unsuitable for such portable devices. (2)

Reason 1:

Reason 2:

Answers should identify parts of this website that will not be suitable on a small screen device.

For example:

  • Navigation bar does not fit across small screen
  • Too many columns
  • Too much information for small screen
  • Icons too small to click on right hand side
  • Would take too long to load images on portable device

(2 marks) Must give 2 different reasons.

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