{"id":691,"date":"2026-06-15T10:00:01","date_gmt":"2026-06-15T09:00:01","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/?page_id=691"},"modified":"2026-06-22T14:42:48","modified_gmt":"2026-06-22T13:42:48","slug":"contact","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/contact\/","title":{"rendered":"Contact &#8211; old"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-1024x1024.png\" alt=\"\" class=\"wp-image-754\" style=\"width:203px;height:auto\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-1024x1024.png 1024w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-300x300.png 300w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-150x150.png 150w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-768x768.png 768w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133837\/Sharepoint-resources-and-banners-42-2-800x800.png 800w, 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srcset=\"https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43.png 1200w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-300x300.png 300w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-1024x1024.png 1024w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-150x150.png 150w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-768x768.png 768w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-800x800.png 800w, https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17133621\/Sharepoint-resources-and-banners-43-250x250.png 250w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17134423\/Sharepoint-resources-and-banners-43-2-1024x1024.png\" alt=\"\" class=\"wp-image-755\" style=\"width:199px;height:auto\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/wl\/public\/digitallearningteam\/uploads\/sites\/7490\/2026\/06\/17134423\/Sharepoint-resources-and-banners-43-2-1024x1024.png 1024w, 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1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>IT Service Desk<\/strong><\/p>\n\n\n\n<p>IT Service Desk can help with the following queries and support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>InTune Entra ID Accounts (wled)<\/li>\n\n\n\n<li>Device Profiles (Edu Staff \/ Student)<\/li>\n\n\n\n<li>Hardware (Laptops\/Netbooks)<\/li>\n\n\n\n<li>iPad Requests (InTune) All new iPads<\/li>\n\n\n\n<li>Network<\/li>\n\n\n\n<li>Printing<\/li>\n\n\n\n<li>Security \/ MFA<\/li>\n\n\n\n<li>Telephony<\/li>\n\n\n\n<li>IT Hardware Disposal<\/li>\n\n\n\n<li>New App Installs<\/li>\n<\/ul>\n\n\n\n<p>To get in touch, please Log an issue using the Supportworks SelfService Portal*<br>or email <a href=\"mailto:EducationITLog@westlothian.gov.uk\">EducationITLog@westlothian.gov.uk<\/a><\/p>\n\n\n\n<p>*<em>If you have corporate account and can access the IT Self Service Portal, you can continue to log calls as normal<\/em>*<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>Digital Learning Team<\/strong><\/p>\n\n\n\n<p>West Lothian Digital Learning Team can support with the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Glow accounts (Wluser.name@glow.sch.uk)<\/li>\n\n\n\n<li>Glow M365 applications<\/li>\n\n\n\n<li>Seesaw<\/li>\n\n\n\n<li>iPad Requests (Lightspeed) Apple School Managers only<\/li>\n\n\n\n<li>School mailbox requests<\/li>\n\n\n\n<li>Website access \u2013 Block\/Unblock<\/li>\n\n\n\n<li>Data Privacy Impact Assessment<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>Additional Support Services<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Seemis Support<\/p>\n\n\n\n<p class=\"has-text-align-center\">&#8230;<\/p>\n\n\n\n<p class=\"has-text-align-center\">My HR \/ iTrent<\/p>\n\n\n\n<p class=\"has-text-align-center\">&#8230;<\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>IT Service Desk IT Service Desk can help with the following queries and support: To get in touch, please Log an issue using the Supportworks SelfService Portal*or email EducationITLog@westlothian.gov.uk *If you have corporate account and can access the IT Self Service Portal, you can continue to log calls as normal* Digital Learning Team West Lothian &hellip;<\/p>\n","protected":false},"author":15029,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-691","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/pages\/691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/users\/15029"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/comments?post=691"}],"version-history":[{"count":9,"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/pages\/691\/revisions"}],"predecessor-version":[{"id":833,"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/pages\/691\/revisions\/833"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/wl\/digitallearningteam\/wp-json\/wp\/v2\/media?parent=691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}