{"id":1794,"date":"2019-06-24T15:28:53","date_gmt":"2019-06-24T15:28:53","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolweb\/?p=1794"},"modified":"2023-01-17T22:11:57","modified_gmt":"2023-01-17T22:11:57","slug":"customer-care-training-for-s3-and-s4-pupils","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/2019\/06\/24\/customer-care-training-for-s3-and-s4-pupils\/","title":{"rendered":"Customer Care Training for S3 and S4 pupils"},"content":{"rendered":"<p>We were fortunate to be awarded 2 training sessions for our pupils, funded by Gail Bray from Developing the Young Workforce (DYW).<\/p>\n<p>Today, a group of pupils from S3 and S4 have completed Customer Care training, presented by Celia Smith from local company, Blyde Welcome, which arranges training in hospitality and tourism.<\/p>\n<p>The pupils have completed a variety of exercises, including how to start conversations, the importance of body language and tone of voice, good listening skills and how to greet people.<\/p>\n<p>Pupils will shortly receive a certificate which can be kept in their record of achievements.<\/p>\n<p>I&#8217;m sure that their new skills will be very useful tomorrow at our Community Caf\u00e9, as well as in their future employment.<\/p>\n<p>Next term, pupils in S2 will take part in Food Hygiene Training, also organised by Blyde Welcome.<\/p>\n<div id=\"attachment_1795\" style=\"width: 310px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1795\" class=\"size-medium wp-image-1795\" src=\"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolweb\/files\/2019\/06\/IMG_3026-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sh\/public\/whalsayschoolarchiveposts\/uploads\/sites\/3471\/2019\/06\/17211746\/IMG_3026-300x225.jpg 300w, https:\/\/blogs.glowscotland.org.uk\/sh\/public\/whalsayschoolarchiveposts\/uploads\/sites\/3471\/2019\/06\/17211746\/IMG_3026-1024x768.jpg 1024w, https:\/\/blogs.glowscotland.org.uk\/sh\/public\/whalsayschoolarchiveposts\/uploads\/sites\/3471\/2019\/06\/17211746\/IMG_3026-768x576.jpg 768w, https:\/\/blogs.glowscotland.org.uk\/sh\/public\/whalsayschoolarchiveposts\/uploads\/sites\/3471\/2019\/06\/17211746\/IMG_3026.jpg 1260w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-1795\" class=\"wp-caption-text\">Pupils with Celia Smith from Blyde Welcome<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>We were fortunate to be awarded 2 training sessions for our pupils, funded by Gail Bray from Developing the Young Workforce (DYW). Today, a group of pupils from S3 and S4 have completed Customer Care training, presented by Celia Smith &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/2019\/06\/24\/customer-care-training-for-s3-and-s4-pupils\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1488,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,29,36,15],"tags":[66,37,21],"class_list":["post-1794","post","type-post","status-publish","format-standard","hentry","category-dsyw","category-health-wellbeing","category-secondary","category-wider-achievement","tag-community-cafe","tag-confident-individuals","tag-responsible-citizens"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/posts\/1794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/users\/1488"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/comments?post=1794"}],"version-history":[{"count":1,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/posts\/1794\/revisions"}],"predecessor-version":[{"id":4310,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/posts\/1794\/revisions\/4310"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/media?parent=1794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/categories?post=1794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sh\/whalsayschoolarchiveposts\/wp-json\/wp\/v2\/tags?post=1794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}