{"id":2051,"date":"2024-11-05T08:42:51","date_gmt":"2024-11-05T08:42:51","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/?page_id=2051"},"modified":"2025-10-22T12:41:40","modified_gmt":"2025-10-22T11:41:40","slug":"trouble-shooting","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/trouble-shooting\/","title":{"rendered":"TROUBLE SHOOTING"},"content":{"rendered":"\n<p class=\"has-text-align-center\">Most problems with the iPad can be easily solved by keeping the Software up to date and ensuring everything remains logged in properly. As a first port of call for any problems please check out the sections below or complete the analytics tool at the bottom of the page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">INTERNET<\/h2>\n\n\n\n<p class=\"has-text-align-center\">If your iPad is not working properly with web based apps or is not allowing you to search the internet then you will most likely need to log back in to your Proxy setting. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43-1024x482.png\" alt=\"\" class=\"wp-image-2057\" style=\"width:931px;height:auto\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43-1024x482.png 1024w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43-300x141.png 300w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43-768x361.png 768w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43-800x377.png 800w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04120546\/Screenshot-2024-11-04-at-12.04.43.png 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">APP ISSUES<\/h2>\n\n\n\n<p class=\"has-text-align-center\">If you are having issues with any apps following the below steps should help you to get it back in action. If you are still having issues with the app you can use the contacts in step 4. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"713\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48-1024x713.png\" alt=\"\" class=\"wp-image-2064\" style=\"width:928px;height:auto\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48-1024x713.png 1024w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48-300x209.png 300w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48-768x535.png 768w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48-800x557.png 800w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/04122417\/Screenshot-2024-11-04-at-12.23.48.png 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/glowscotland-my.sharepoint.com\/:b:\/g\/personal\/inspirems_glowmail_org_uk\/EaGjc0pnJZ5GtOcw8EHMCIwBSbMvgjJwosOYx6ZcTW7_dg?e=fKIeV5\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"246\" data-id=\"2071\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05082437\/Screenshot-2024-11-05-at-08.21.43.png\" alt=\"\" class=\"wp-image-2071\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05082437\/Screenshot-2024-11-05-at-08.21.43.png 484w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05082437\/Screenshot-2024-11-05-at-08.21.43-300x152.png 300w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/files\/2024\/03\/CGI-contacts.pdf\"><img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"260\" data-id=\"2072\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05083111\/Screenshot-2024-11-05-at-08.30.46.png\" alt=\"\" class=\"wp-image-2072\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05083111\/Screenshot-2024-11-05-at-08.30.46.png 510w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/inspiresbc\/uploads\/sites\/3829\/2024\/11\/05083111\/Screenshot-2024-11-05-at-08.30.46-300x153.png 300w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\">Help Tool<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most problems with the iPad can be easily solved by keeping the Software up to date and ensuring everything remains logged in properly. As a first port of call for any problems please check out the sections below or complete the analytics tool at the bottom of the page. INTERNET If your iPad is not working properly with web based apps or is not allowing you to search the internet&hellip;<\/p>\n","protected":false},"author":6337,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2051","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/pages\/2051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/users\/6337"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/comments?post=2051"}],"version-history":[{"count":4,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/pages\/2051\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/pages\/2051\/revisions\/2074"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/inspiresbc\/wp-json\/wp\/v2\/media?parent=2051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}