{"id":15144,"date":"2021-10-06T16:51:12","date_gmt":"2021-10-06T15:51:12","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/?page_id=120"},"modified":"2026-03-23T19:03:40","modified_gmt":"2026-03-23T19:03:40","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"<section id=\"builder-section-text_11\" class=\"builder-section-first builder-section builder-section-text builder-section-next-text builder-text-columns-2 layout-9\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_11-column-1\">\n<div class=\"builder-text-content\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17259\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2025\/11\/24142204\/Quality-Assurance-and-leadership-icon.png\" alt=\"\" width=\"50\" height=\"51\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2025\/11\/24142204\/Quality-Assurance-and-leadership-icon.png 756w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2025\/11\/24142204\/Quality-Assurance-and-leadership-icon-297x300.png 297w\" sizes=\"auto, (max-width: 50px) 100vw, 50px\" \/><\/p>\n<h1><span style=\"color: #c99b24;\">Quality Assurance<\/span><\/h1>\n<h3>What is it?\u00a0<\/h3>\n<p><span data-contrast=\"auto\">Quality assurance is a range of monitoring, <a href=\"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/moderation\/\">moderation<\/a> and evaluation activities that help settings assess the quality of the service for children and families.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A <a href=\"https:\/\/glowscotland-my.sharepoint.com\/:w:\/g\/personal\/earlylevelportal_glowmail_org_uk\/EX8iu9J6oslFnUs007q4BU0Btew8KCNAOi6REfI9J5nrXQ?e=uqeyvO\" target=\"_blank\" rel=\"noopener\">quality assurance calendar<\/a> helps leaders map out what aspects of practice will be monitored, moderated, or evaluated to determine if a high-quality service is being provided.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Practitioners then need to take action when quality falls short or identify strong practice that can be further built upon.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Immediate action would be relevant to issues of quality, particularly where children\u2019s safety or wellbeing is compromised.\u00a0 For example, a quality assurance activity highlights that nappy changing procedures are not being followed consistently by all staff which is leading to compromised infection prevention and control procedures.\u00a0 This presents a hygiene risk so immediate action needs to be taken.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Longer term action could form an improvement agenda and could be taken forward through a focus in the setting improvement plan.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">How does quality assurance link to self-evaluation?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Regular and effective <a href=\"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/self-evaluation\/\">self-evaluation<\/a> against a range of frameworks requires practitioners to reflect on their practice and use a range of information to make informed decisions about how well the setting is doing and what needs to improve.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Children, <a href=\"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/family-partnerships\/\" rel=\"noopener\">families and partners<\/a> views must be taken into account when evaluating aspects of practice and when planning for improvement.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Those views, together with the evidence from quality assurance and other relevant activities, help settings effectively and robustly self-evaluate.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Key messages about effective quality assurance:<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">An effective quality assurance calendar should:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span data-contrast=\"auto\">Be set out what is being monitored, moderated or evaluated<\/span><\/li>\n<li><span data-contrast=\"auto\">Indicate how it will be done (the activities that will be done)<\/span><\/li>\n<li><span data-contrast=\"auto\">Indicate the month\/date the activity will be completed<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Name the practitioner responsible for completing that activity<\/span><\/li>\n<li><span data-contrast=\"auto\">Reflect the needs of your service at the time of planning the calendar<\/span><\/li>\n<li><span data-contrast=\"auto\">Be flexible to take account of emerging needs which may not have been identified at the time of planning the calendar<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Identify strengths and areas of practice that need to improve<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Be followed up as appropriate &#8211; minutes of staff meetings, or quality assurance or self-evaluation, or setting improvement floor books, are good ways to evidence strengths and\/or any action being taken as a result of quality assurance activities and the impact it has had on children<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>\u00a0<\/h3>\n<h3 style=\"text-align: center;\"><strong><span style=\"color: #ff6600;\"><small>Resources<\/small> <span class=\"ttfmake-icon mceNonEditable fas\">\uf0ab<\/span>\u00a0<\/span><\/strong><\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_11-column-2\">\n<div class=\"builder-text-content\">\n<h4 style=\"text-align: right;\">\u00a0<\/h4>\n<h3 style=\"text-align: right;\"><strong>Spotlight on Practice\u00a0<span class=\"ttfmake-icon mceNonEditable fas\">\uf03d<\/span>\u00a0<\/strong><\/h3>\n<h2 style=\"text-align: right;\"><strong>Quality Assurance\u00a0<\/strong><\/h2>\n<p style=\"text-align: right;\">Fiona Duncan-Kerr, funded childminder in SBC, shares her approach to quality assurance, self-evaluation &amp; monitoring the impact of training on outcomes for children.<\/p>\n<div class=\"jetpack-video-wrapper\">\n<div class=\"ttfmake-embed-wrapper aligncenter\" style=\"max-width: 960px;\"><iframe loading=\"lazy\" title=\"Quality Assurance Case Study Fiona Duncan-Kerr\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/ObDdOJTP1lM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<h4 style=\"text-align: right;\">\u00a0<\/h4>\n<div class=\"jetpack-video-wrapper\">\n<div class=\"ttfmake-embed-wrapper aligncenter\" style=\"max-width: 960px;\"><iframe loading=\"lazy\" title=\"iBooks save key documents and edit them\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/vHv9q55GF8A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<h4 style=\"text-align: right;\">\u00a0<\/h4>\n<h4 style=\"text-align: right;\">\u00a0<\/h4>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"builder-section-text_32\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-last builder-section-full-width builder-text-columns-3 layout-3-9\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_32-column-1\">\n<div class=\"builder-text-content\">\n<p><a href=\"https:\/\/hub.careinspectorate.com\/media\/4212\/qa-calendar.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15311 size-full\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02105910\/Quality-Assurance-calendar-CI.jpg\" alt=\"\" width=\"655\" height=\"811\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02105910\/Quality-Assurance-calendar-CI.jpg 655w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02105910\/Quality-Assurance-calendar-CI-242x300.jpg 242w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_32-column-2\">\n<div class=\"builder-text-content\">\n<p><a href=\"https:\/\/glowscotland-my.sharepoint.com\/:w:\/g\/personal\/earlylevelportal_glowmail_org_uk\/EX8iu9J6oslFnUs007q4BU0Btew8KCNAOi6REfI9J5nrXQ?e=uqeyvO\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-15312 size-large\" src=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02110318\/Quality-assurance-calendar-example-1024x537.jpg\" alt=\"\" width=\"1024\" height=\"537\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02110318\/Quality-assurance-calendar-example-1024x537.jpg 1024w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02110318\/Quality-assurance-calendar-example-300x157.jpg 300w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02110318\/Quality-assurance-calendar-example-768x403.jpg 768w, https:\/\/blogs.glowscotland.org.uk\/sb\/public\/earlylevelportal\/uploads\/sites\/3720\/2023\/10\/02110318\/Quality-assurance-calendar-example.jpg 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-3\" id=\"builder-section-text_32-column-3\">\n<div class=\"builder-text-content\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Quality Assurance What is it?\u00a0 Quality assurance is a range of monitoring, moderation and evaluation activities that help settings assess the quality of the service for children and families.\u00a0 A quality assurance calendar helps leaders map out what aspects of practice will be monitored, moderated, or evaluated to determine if a high-quality service is being &hellip;<\/p>\n","protected":false},"author":7767,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"footnotes":""},"class_list":["post-15144","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/pages\/15144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/users\/7767"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/comments?post=15144"}],"version-history":[{"count":31,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/pages\/15144\/revisions"}],"predecessor-version":[{"id":20839,"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/pages\/15144\/revisions\/20839"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/sb\/earlylevelportal\/wp-json\/wp\/v2\/media?parent=15144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}