{"id":925,"date":"2025-10-11T22:23:43","date_gmt":"2025-10-11T21:23:43","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/re\/testtesterton\/?page_id=9"},"modified":"2026-08-13T10:17:25","modified_gmt":"2026-08-13T09:17:25","slug":"faqs","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/support\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section id=\"builder-section-text_62\" class=\"builder-section-first builder-section builder-section-text builder-section-next-text builder-text-columns-2 layout-6\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_62-column-1\">\n<div class=\"builder-text-content\">\n<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/re\/public\/digilearnrenfrewshire\/uploads\/sites\/3244\/2026\/06\/06095438\/FAQ.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-922\" src=\"https:\/\/blogs.glowscotland.org.uk\/re\/public\/digilearnrenfrewshire\/uploads\/sites\/3244\/2026\/06\/06095438\/FAQ.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/re\/public\/digilearnrenfrewshire\/uploads\/sites\/3244\/2026\/06\/06095438\/FAQ.png 500w, https:\/\/blogs.glowscotland.org.uk\/re\/public\/digilearnrenfrewshire\/uploads\/sites\/3244\/2026\/06\/06095438\/FAQ-300x300.png 300w, https:\/\/blogs.glowscotland.org.uk\/re\/public\/digilearnrenfrewshire\/uploads\/sites\/3244\/2026\/06\/06095438\/FAQ-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_62-column-2\">\n<div class=\"builder-text-content\">\n<p>Welcome to our FAQ page! Here, the Digital Learning Team has gathered answers to our most frequently asked questions to help you navigate your online tools, platforms and devices. You can also view our Glow Help Guide below for common issues.<\/p>\n<p>Can&#8217;t find your question? Check out our<a href=\"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/support\/ineedhelp\/\"> I Need Help!<\/a> page here for more ways we can help.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"builder-section-text_516\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-next-text has-background builder-text-columns-1\" style=\"background-color:#ffffff;background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_516-column-1\">\n<div class=\"builder-text-content\">\n<div style=\"position: relative; border: none; background: transparent; width: 100%; height: 0; padding-top: 75.0000%; padding-bottom: 0; box-shadow: 0 2px 8px 0 rgba(63,69,81,0.16); margin-top: 1.6em; margin-bottom: 0.9em; overflow: hidden; border-radius: 8px; will-change: transform;\"><iframe style=\"position: absolute; width: 100%; height: 100%; top: 0; left: 0; border: none; padding: 0; margin: 0;\" src=\"https:\/\/www.canva.com\/design\/DAHLx6g7cYc\/ATn_jQOEJjXpimuqJ_EPGg\/view?embed\" allowfullscreen=\"allowfullscreen\"><br \/>\n<\/iframe><\/div>\n<p><a href=\"https:\/\/www.canva.com\/design\/DAHLx6g7cYc\/ATn_jQOEJjXpimuqJ_EPGg\/view?utm_content=DAHLx6g7cYc&amp;utm_campaign=designshare&amp;utm_medium=embeds&amp;utm_source=link\" target=\"_blank\" rel=\"noopener\">DigiLearnRen FAQs<\/a> by Ruth Burnett<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_516-column-1\">\n<div class=\"builder-text-content\">\n<p><div class=\"ttfmake-embed-wrapper aligncenter\" style=\"max-width: 960px;\"><iframe loading=\"lazy\" title=\"Glow Help Booklet\" src=\"https:\/\/www.canva.com\/design\/DAHSGM9ekIg\/_kOJiQBAUmI7ZW-eZpTo2Q\/view?embed&amp;meta\" height=\"1000\" width=\"707\" style=\"border: none; border-radius: 8px; width: 707px; height: 1000px;\" allowfullscreen=\"allowfullscreen\" allow=\"fullscreen\"><\/iframe><\/div>\n<\/p>\n<p>\u00a0<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"builder-section-text_51\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-last builder-text-columns-3 layout-3-9\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_51-column-1\">\n<div class=\"builder-text-content\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_51-column-2\">\n<div class=\"builder-text-content\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"builder-text-column builder-text-column-3\" id=\"builder-section-text_51-column-3\">\n<div class=\"builder-text-content\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to our FAQ page! Here, the Digital Learning Team has gathered answers to our most frequently asked questions to help you navigate your online tools, platforms and devices. You can also view our Glow Help Guide below for common issues. Can&#8217;t find your question? Check out our I Need Help! page here for more &hellip;<\/p>\n","protected":false},"author":994,"featured_media":0,"parent":139,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"footnotes":""},"class_list":["post-925","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/pages\/925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/users\/994"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/comments?post=925"}],"version-history":[{"count":14,"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/pages\/925\/revisions"}],"predecessor-version":[{"id":1135,"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/pages\/925\/revisions\/1135"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/pages\/139"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/re\/digilearnrenfrewshire\/wp-json\/wp\/v2\/media?parent=925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}