First Class

First Class notes

First Class Request Form

Personal Preferences

Navigation and Reading Pane
Video shows how to manage your Navigation Pane, the Launch Bar and the reading pane.
Default font, color and size
Learn how you can change your default fonts, color and size of text for all new outgoing messages and how to change the scale for larger text viewing.
Controlling Volume of FirstClass Event Sounds
In this video we demontrate how to adjust the volume of FirstClass Event Sounds.
Signatures and Reply Placement
Video instructs how to create a signature that can be added to end of emails.  Also shows how to control placement of cursor on quoted replies.
Auto Reply
Learn how to create an out of office auto reply if you are going to be away for an extended period of time.
Alternate Mail and Contact Forms
Learn how you can change your mail form to more closely resemble Microsoft Outlook or choose from a selection of different contact forms.
Toolbar Customization
Learn how to customize the toolbars on different FirstClass objects like incoming and outgoing emails, mailbox, etc.
Recovering Lost Toolbars
Lost your Edit toolbar or another one?  Find out how to recover it.
Aliases and Mailbox Organization
Learn how to make aliases of conferences within conferences to add them to your desktop and how to configure your mailbox to help you monitor contributions to conferences.
FirstClass Spell Check
Learn how to manage FirstClass’ built in spell checking and to automatically enable it before sending emails


Unified or Separate Inbox/Outbox Mailbox
Learn the differences between the FirstClass Unified Mailbox or the Separate Inbox/Outbox and how to switch between them.
Addressing Messages
This video steps people through the process of Addressing messages and understanding the difference between address book, directory and Internet users
Message History, Delete and Unsend
Video demonstrates the History, Delete and Unsend functions.
HTML Messages
This video demonstrates the new HTML message capabilities of FirstClass 11 and how to manage the “yellow bar”
Replying to and Quoting Emails
Video shows how to effectively reply and quote emails.  Also demonstrates adding button to toolbar.

Mail Rules

Mail Rules – a File In Folder mail rule for handling “Junk” mail. 
Learn how to handle “junk” priority messages with a mail rule
Mail Rules – Advanced Mail Rules with Multiple Conditions and Actions.
We look at handling mail with very specific conditions and actions.
Mail Rules – Delete message based on Subject
This video discusses Mail Rules and how to delete messages base on subject
Mail Rules – Automatically file “Sent” mail into a “Sent” folder
One of the top requests we’ve had is to demonstrate how to file mail into folders, specifically sent mail into a sent mail folder.


Personal Calendar Subscriptions
Video demonstrates how to subscribe someone to your calendar and how to set appropriate permissions.
Calendar Printing
Learn about the different options available for you when printing a FirstClass calendar.
Repeating Events
Learn how to schedule repeating calendar events in your FirstClass calendar.


An introduction to the FirstClass Bookmarks folder
Manual Creation of Bookmarks
Learn how to manually create bookmarks in FirstClass.   Link to internal documents, other user accounts and more.
Import from Browser
Learn how to export your bookmarks from your web browser and import them into your FirstClass Bookmarks folder

Contacts and Mail Lists

Sharing Contacts and Mail Lists
Learn the best methods for sharing contacts and mailing lists with others in FirstClass
Managing your Contacts folder
Learn how to sort and manage the contents of our FirstClass Contacts folder
Importing Contacts
Learn how to import contacts from Outlook or an Excel File
Mail Lists
Learn how to create Mail Lists in FirstClass and how to get addresses in from an Excel Spreadsheet
Partial Mailing Lists
Learn how to send a message to only some of the names in one of your mailing lists.
A Buddy List from a Mail List
Learn how to use a FirstClass Mail List to create a Buddy list to keep track of your friends online.

Content and Presentation

Text Styling
First of three videos on content presentation.  This video focuses on text styling and formatting.
Working with Images
The second of three videos on content presentation.  This video focuses on working with images
Working with Tables
This is the third of three videos on content presentation.  This one focuses on working with tables.
Personal Stationery
Learn how to create personal stationery in FirstClass for commonly sent emails.

Web Publishing

Learn about FirstClass personal Web Publishing and how you can easily create your own web sites.
Creating Web Pages
Learn how to add and modify web pages within your web publishing folder.
Listing Folder
Learn how to create a listing folder in your web publishing folder and how to modify the folder to add a thumbnail for uploaded pictures.
Learn how to add a calendar to your web publishing folder and how to set permissions so it can be viewed on the web.
Learn how to add a blog to your personal Web Publishing Folder
Learn how to add audio and video podcasts to your web publishing folder and how to subscribe on iTunes.
Web Folders
Learn how to create multiple levels in your Web Publishing folder using Web Folders.
Hiding and Rearranging Pages
Learn how to temporarily hide content in your web publishing folder and how to rearrange items.
Site Name and Appearance
Learn how to change the name and appearance of your Web Publishing folder and contents.


FirstClass Client Installation and Setup
In this video we walk you through the download and setup of the FirstClass Client so that you may connect to your FirstClass Server.
Getting Help with FirstClass
Video points out a variety of ways that FirstClass users can get access to help.  Both online text and video resources are highlighted.
FirstClass Resumes
Learn how useful FirstClass resumes can be to help you get to know your other FirstClass users.
Keyboard Shortcuts
Learn how to use keyboard shortcuts in FirstClass to save time and capitalize on functionality
Quick Filter, Selected Filter and Summarize Selected
Learn a variety of techniques for filtering or limiting the number of items in a mailbox or container and how to summarize the selection.
Sort Order and Grouping
Learn how to control the sorting and grouping of items in your mailbox.


FirstClass iOS Mobile Configuration
Learn how to configure the FirstClass Mobile client for iPhone, iPod Touch and iPad
FirstClass Mobile for iPhone/iPod Touch
Video showing features of the FirstClass mobile application for iPhone
FirstClass Mobile for iPad
Video showing the features of FirstClass mobile application for iPad