{"id":18903,"date":"2020-09-17T10:37:46","date_gmt":"2020-09-17T10:37:46","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/?page_id=18903"},"modified":"2023-09-20T21:55:59","modified_gmt":"2023-09-20T21:55:59","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/technical-support\/","title":{"rendered":"Microsoft Teams"},"content":{"rendered":"<p><span style=\"color: #993300\">We use a platform called Microsoft Teams which is available to download free of charge for Windows, Mac, mobiles and tablets from the following link or on your mobile\/tablet app store:<\/span><\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/en-gb\/microsoft-365\/microsoft-teams\/download-app\">https:\/\/www.microsoft.com\/en-gb\/microsoft-365\/microsoft-teams\/download-app<\/a><\/p>\n<p><span style=\"color: #993300\">Your child should now have been issued with updated Glow Login details. A guide along with four help videos can be found below to help with accessing Teams. If you require a password reset for Glow please ask your child to inform the class teacher who will then reset it. If you require further support with Teams, please complete the technical support form below:<\/span><\/p>\n<p><strong>***Please note, when logging the Microsoft Teams App for the first time<\/strong>,\u00a0<span style=\"color: #ff0000\"><strong>@glow.sch.uk<\/strong><\/span>\u00a0\u00a0<strong>should be added the end of your child\u2019s username i.e.\u00a0<span style=\"color: #ff0000\">gw12bloggsjoe@glow.sch.uk<\/span><\/strong><\/p>\n<h3><span style=\"color: #339966\"><a style=\"color: #339966\" href=\"https:\/\/blogs.glowscotland.org.uk\/nl\/public\/holycrossblog\/uploads\/sites\/26312\/2022\/09\/01110404\/Microsoft-Teams-Pupil-Booklet-1.docx\">Microsoft Teams Pupil Booklet (click here)<\/a><\/span><\/h3>\n<h3>Video Guides for Teams<\/h3>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EfditVFBthxGqk2Gol8-YFUBTmS05r5EJ-lIpsIVvZLkIA?e=XEQkuq\">Video 1 &#8211; Downloading Microsoft Teams<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EcgxZuuoX-JIrQ8ORzCqeyABjw31Lcv2RoIwyWY2ZauZzA?e=DPaw02\">Video 2 &#8211; Signing in to the Desktop \/ Tablet App<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EZaOfOXz4iVJuzoLATRMvZMBeB5V_BubCI7xfC4p1Wh43g?e=THvE3A\">Video 3 &#8211; Inside Teams<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EZMjUeckKqBCuG3UrrXJxY4BTC4-b_unVVRaXondZGi-jw?e=TJGN5l\">Video 4 &#8211; Navigating Teams and accessing daily learning tasks<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/ESYmV59NyntEhZR64r__63MB0B17HSISG9lHhyF9_pN0Qw?e=LT9WzL\">Video 5 &#8211; Uploading work to the class team and to own folder<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EdU-ZKGAXmNHoTUOovuebN8BdT6c_dpa90Q-UHvgArSYVg?e=rTzShn\">Video 6 &#8211; Enabling PowerPoint with recorded content online<\/a><\/span><\/p>\n<p><span style=\"color: #800000\"><a style=\"color: #800000\" href=\"https:\/\/glowscotland-my.sharepoint.com\/:v:\/g\/personal\/nlmckennam_glow_sch_uk\/EVhd5R_OG4BLlk-NOuIabLAB-6Whn1I49S8RAgbc43ujBg?e=EfpVZ0\">Video 7 &#8211; Enabling PowerPoint with recorded content when downloaded to device<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We use a platform called Microsoft Teams which is available to download free of charge for Windows, Mac, mobiles and tablets from the following link or on your mobile\/tablet app store: https:\/\/www.microsoft.com\/en-gb\/microsoft-365\/microsoft-teams\/download-app Your child should now have been issued with &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/technical-support\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":22190,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18903","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/pages\/18903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/users\/22190"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/comments?post=18903"}],"version-history":[{"count":18,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/pages\/18903\/revisions"}],"predecessor-version":[{"id":20223,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/pages\/18903\/revisions\/20223"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/holycrossblog\/wp-json\/wp\/v2\/media?parent=18903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}