In Administration & IT, pupils will make use of Database, Spreadsheet, Word Processing and Desktop Publishing applications learning about the following subjects in each year/stage:
S3/4 (N5):
- Tasks, Skills and Qualities of an Administrative Assistant
- Customer Care
- Health, Safety and the Security of People, Property and Information
- File Management
- Organising and Supporting Events
- Communication in Administration
S5/6 (Higher):
All of the above including
- Factors contributing to effectiveness of the administrative practices within organisations
- Electronic Communication