{"id":5970,"date":"2020-03-24T16:16:00","date_gmt":"2020-03-24T15:16:00","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/?p=5970"},"modified":"2020-03-31T12:58:39","modified_gmt":"2020-03-31T11:58:39","slug":"help-viewing-espresso-videos-at-home","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/2020\/03\/24\/help-viewing-espresso-videos-at-home\/","title":{"rendered":"Help Viewing Espresso Videos at Home"},"content":{"rendered":"<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/files\/2020\/03\/Espresso-Videos-not-working.docx\">Espresso- Videos not working<\/a><\/p>\n<p><strong>Espresso-<\/strong><\/p>\n<p><strong>My video or activity isn&#8217;t playing correctly<\/strong><\/p>\n<p><strong>Please note that if you are not using Internet explorer 11, Microsoft Edge or Google Chrome as your web browser, then please contact our School support team directly on 0800 6 527 527.<\/strong><\/p>\n<p><strong>Internet Explorer 11<\/strong><\/p>\n<ul>\n<li>Select the Tools icon:<\/li>\n<li>Select &#8216;Internet Options&#8217; from the drop down menu<\/li>\n<li>From the &#8216;Advanced&#8217; tab scroll down to the &#8216;Multimedia&#8217; sub header<\/li>\n<li>Ensure that the &#8216;Play animations in web pages&#8217; and &#8216;Play sounds in web pages&#8217; are both ticked.<\/li>\n<li>Apply your changes before exiting Tools<\/li>\n<li>Refresh your page<\/li>\n<\/ul>\n<p><strong>Microsoft Edge, Flash settings<\/strong><\/p>\n<ul>\n<li>On your computer, open\u00a0<strong>Microsoft Edge<\/strong>.<\/li>\n<li>On the top right-hand corner, click the 3 horizontal dots icon.<\/li>\n<li>Click\u00a0<strong>Settings<\/strong>\u00a0near the bottom of the menu that appears<\/li>\n<li>Click\u00a0<strong>View advanced settings<\/strong>\u00a0under the\u00a0<strong>Advanced Settings\u00a0<\/strong>header<\/li>\n<li>Toggle\u00a0<strong>Use Adobe Flash Player<\/strong>\u00a0to On<\/li>\n<\/ul>\n<p><strong>Google Chrome<\/strong><\/p>\n<ul>\n<li>Browse to the Espresso home page: https:\/\/central.espresso.co.uk\/espresso\/primary_uk\/home<\/li>\n<li>Select the padlock icon located at the start of the address bar<\/li>\n<li>Next to the Flash options choose the drop down menu and select &#8220;Allow&#8221;<\/li>\n<li>You will be prompted to reload the page to finalise<\/li>\n<\/ul>\n<p><strong>Interactive whiteboard users<\/strong><\/p>\n<p>For the drag and drop activities to work on interactive whiteboard, you need to enable Touch Events API on Chrome settings:<\/p>\n<ul>\n<li>Close Chrome.<\/li>\n<li>Connect the SMART Board interactive display to the computer.<\/li>\n<li>Restart Chrome<\/li>\n<li>In the Chrome browser, enter chrome:\/\/flags in the address bar.<\/li>\n<li>Browse to Touch Events API.<\/li>\n<li>Select Enabled in the drop-down menu.<\/li>\n<li>Restart Chrome.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Espresso- Videos not working Espresso- My video or activity isn&#8217;t playing correctly Please note that if you are not using Internet explorer 11, Microsoft Edge or Google Chrome as your web browser, then please contact our School support team directly &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/2020\/03\/24\/help-viewing-espresso-videos-at-home\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":30175,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[426759,426766],"class_list":["post-5970","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-espresso","tag-help-loading-espresso"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/posts\/5970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/users\/30175"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/comments?post=5970"}],"version-history":[{"count":1,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/posts\/5970\/revisions"}],"predecessor-version":[{"id":5972,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/posts\/5970\/revisions\/5972"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/media?parent=5970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/categories?post=5970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/nl\/MuirStreet\/wp-json\/wp\/v2\/tags?post=5970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}