Dear Parent/Carer

Re: Microsoft Teams

 Firstly can I wish everyone a belated Happy New Year? Hopefully 2021 will be kinder to us all.

Microsoft Teams are now up and running for all classes following the heavy traffic causing delays on Monday morning. You might find however that you are experiencing some difficulties. If this is the case then please contact us as we are here to help.

Here are four ways we might be able to help:

  1. No ICT or internet access. Phone the school on 01698 274 920 and ask to speak to your son/daughters’ PT PS. They might not be in every day due to COVID protocols but the office will forward them a message and they will get back to you.
  2. Lost or forgotten GLOW Username or password. Email enquiries@coltnesshigh.n-lanark.sch.uk, or phone the school to ask that this be reset
  3. Having difficulty accessing specific aspects of the curriculum. In the first instance ask your son/daughter to message their class teacher through Teams. If this doesn’t fix the problem then contact their PT PS by phoning the school.
  4. Speak to us about any pastoral issues. Phone the school on 01698 274 920 and ask to speak to your son/daughters’ PT PS. In an emergency please ask to speak to the Head of House or in their absence the “Duty” member of SLT.

However if there is any other way we can support your young person’s learning that we have not listed above please contact us and we will do our utmost to try to help.

 

At the minute with pupils being off the ability for staff to assess pupils work is very limited, in particular “under exam conditions”. It is therefore even more crucial that in S4 to S6 we can evidence pupils accessing Teams in case, for whatever reason the SQA for this year changes again and we are asked to submit “professional judgements”.

Kindest regards

John McGilp

Head Teacher

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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