{"id":999,"date":"2025-05-27T09:00:06","date_gmt":"2025-05-27T09:00:06","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/?p=999"},"modified":"2025-08-26T07:54:53","modified_gmt":"2025-08-26T07:54:53","slug":"national-glow-password-reset-for-learners-12th-august","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/2025\/05\/27\/national-glow-password-reset-for-learners-12th-august\/","title":{"rendered":"National Glow Password Reset for Learners &#8211; 12th August"},"content":{"rendered":"<h3><span data-contrast=\"auto\"><a href=\"https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1724\" src=\"https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo.png\" alt=\"\" width=\"221\" height=\"221\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo.png 800w, https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo-300x300.png 300w, https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo-150x150.png 150w, https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2024\/06\/10093359\/New-Glow-Logo-768x768.png 768w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/><\/a>From 12th August all learners in Scotland will be required to change their Glow password. This is an annual process to ensure the security of Glow accounts.<\/span><strong>\u00a0<\/strong><\/h3>\n<p>The process will start from Tuesday 12<span style=\"text-decoration: underline\">th\u00a0August <\/span>to ensure that all learners returning to school after the summer holidays will be required to update their Glow password.\u00a0 In Moray the national password reset will fall a few days before learners return to school.\u00a0 Learners logging into Glow following the reset will be asked to create a new password.<\/p>\n<p><span data-contrast=\"auto\">We would like to encourage everyone when they are updating their password to review\u00a0 the <\/span><a href=\"https:\/\/glowconnect.org.uk\/security-and-privacy\/glow-community-rules\/\"><span data-contrast=\"auto\">Glow Community Rules<\/span><\/a><span data-contrast=\"auto\"> .<\/span><\/p>\n<p>When setting up a new password it is vital to remember &#8211;<b><span data-contrast=\"auto\"> Be secure: always keep your Glow password to yourself and remember to log out of Glow when you are no longer using it.<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Digital Learning Team recommend using the <a href=\"https:\/\/www.ncsc.gov.uk\/blog-post\/the-logic-behind-three-random-words\">Three Random Words<\/a> method to select a new strong password.\u00a0 You can find <\/span><a href=\"https:\/\/glowconnect.org.uk\/password-guidance\/\"><span data-contrast=\"auto\">Password Guidance<\/span><\/a><span data-contrast=\"auto\">\u00a0on Glow Connect to help stay safer online and to find out what makes a strong password when using Glow.\u00a0<\/span>\u00a0<span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Staff should be aware that if they are supporting learners in the classroom to choose a strong\/new password that the password should be unique to each learner.\u00a0 Please remember that as of August last year, Glow will not allow users to change their password to any of their last 12 used passwords. \u00a0<\/span><span data-contrast=\"auto\">\u00a0We would encourage learners to change their password in school, however we are aware that some learners may be at home, with the password change being supported by parents\/carers. Parents\/carers should not access Glow directly.\u00a0<\/span><\/p>\n<p>The use of password grids like the one below could be helpful in assisting younger learners to chose a password.<\/p>\n<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/2020\/08\/12\/glow-password-change\/password-grid\/\" rel=\"attachment wp-att-593\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-593\" src=\"https:\/\/blogs.glowscotland.org.uk\/my\/public\/mdlt\/uploads\/sites\/5597\/2020\/08\/12083616\/Password-Grid.jpg\" alt=\"\" width=\"800\" height=\"333\" \/><\/a><\/p>\n<p><span data-contrast=\"auto\">When prompted to choose a new password there is a minimum requirement and a password rating is displayed to reflect this. The <\/span><b><span data-contrast=\"auto\">Change Password<\/span><\/b><span data-contrast=\"auto\"> button will only be enabled when the minimum requirement for this account type is met.\u00a0 A full guide on how to change your Glow password can be accessed here-\u00a0 <a href=\"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/2020\/08\/12\/glow-password-change\/glow-password-change-guidance\/\" rel=\"attachment wp-att-591\">Glow Password Change Guidance<\/a><\/span><\/p>\n<p>In previous years, a few users have experienced issues with being stuck in a password loop when trying to access some apps after they have gone through the password reset process. This happens because RM Unify requires 5 \u2013 10 minutes to process the change, so wait up to 15 minutes before reporting issues.\u00a0 After the waiting period any issues with changing passwords should be directed in the first instance to your schools Glow Administrator.<\/p>\n<h4>The national staff account password reset is currently scheduled to take place on 26th August, with further details being provided nearer the time.<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>From 12th August all learners in Scotland will be required to change their Glow password. This is an annual process to ensure the security of Glow accounts.\u00a0 The process will start from Tuesday 12th\u00a0August to ensure that all learners returning to school after the summer holidays will be required to update their Glow password.\u00a0 In &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/2025\/05\/27\/national-glow-password-reset-for-learners-12th-august\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">National Glow Password Reset for Learners &#8211; 12th August<\/span><\/a><\/p>\n","protected":false},"author":7634,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,4,14],"tags":[31,7,15],"class_list":["post-999","post","type-post","status-publish","format-standard","hentry","category-gdpr","category-glow","category-internet-safety","tag-gdpr","tag-glow","tag-internet-safety"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/posts\/999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/users\/7634"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/comments?post=999"}],"version-history":[{"count":14,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/posts\/999\/revisions"}],"predecessor-version":[{"id":1837,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/posts\/999\/revisions\/1837"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/media?parent=999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/categories?post=999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/mdlt\/wp-json\/wp\/v2\/tags?post=999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}