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Glow password reset for all students

Password Reset

 It was agreed that a password reset of all student accounts would take place and be initiated by Education Scotland on their behalf.

 Education Scotland have therefore reviewed suitable end of term dates and are planning towards a change of password on Thursday 21st June.

 Please ensure that all teaching and administration staff are made aware of this in advance to minimise any disruption. 

 Glow Account Security

Glow were made aware that some guidance has been published advising parents to use their child’s Glow username and password.  This guidance does not reflect cyber security best practice and we would ask that you work with your local schools and administrators to ensure that any such guidance is updated. 

Glow is an online closed environment with access restricted to learners,  teachers and others directly involved in the delivery of education.  Access to Glow services are controlled by an individual Username and Password for each user.   

Cyber security best practice suggests Glow users should do the following:

  Keep your password to yourself

 Never let anyone else access Glow using your account details

 Never access the system with another user’s login details

 Always choose a password in line with the guidance found here: https://glowconnect.org.uk/password-guidance/

 Always choose “no” when prompted to save your password on a device which you share with others

 Always sign out fully from your Glow session when no longer using it

 You should always follow the guidance about internet safety provided by your school, remembering to keep yourself safe online. See the Glow Community Rules for more information.

Instructions on how to reset your password can be found here – Password reset process


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