{"id":94,"date":"2015-09-07T11:51:05","date_gmt":"2015-09-07T10:51:05","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/?p=94"},"modified":"2015-09-07T13:57:08","modified_gmt":"2015-09-07T12:57:08","slug":"why-did-we-have-problems-on-monday-morning","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/2015\/09\/07\/why-did-we-have-problems-on-monday-morning\/","title":{"rendered":"Why Did We Have Problems on Monday Morning?"},"content":{"rendered":"

 <\/p>\n

Many Schools experienced mixed issues relating to some, or all of, the following:- \u00a0email, Wi-Fi, Printing and using the internet. This led to a great deal of frustration within the classrooms first thing on a Monday morning.<\/p>\n

Because of the mixed nature of the issues being reported it was difficult to pinpoint the exact problem. However after investigation it was found that there was a failure\u00a0with one of the Education core servers, Myschool01 which hosts:<\/p>\n

PCounter:-<\/strong> Which was leading to the printing issues,<\/p>\n

Radius Authentication Services:<\/strong>– Which secures the Wi-Fi network to authorised users and devices only.<\/p>\n

\"Radius<\/a><\/p>\n

Once this was discovered the problem was resolved within 30 minutes.<\/p>\n

The email issues were unrelated but was also resolved at the same time.<\/p>\n

If anyone is still experiencing problems please restart your machine as this will re-authenticate you. If you are still experiencing problems after this please raise a call via the online form<\/a>.<\/p>\n

ICT apologise for any disruption this outage may have caused.<\/p>\n

 <\/p>\n

\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

  Many Schools experienced mixed issues relating to some, or all of, the following:- \u00a0email, Wi-Fi, Printing and using the internet. This led to a great deal of frustration within the classrooms first thing on a Monday morning. Because of the mixed nature of the issues being reported it was difficult to pinpoint the exact … Continue reading “Why Did We Have Problems on Monday Morning?”<\/span><\/a><\/p>\n","protected":false},"author":237,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-94","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/posts\/94","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/users\/237"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/comments?post=94"}],"version-history":[{"count":4,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/posts\/94\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/posts\/94\/revisions\/99"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/media?parent=94"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/categories?post=94"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/my\/ictmoray\/wp-json\/wp\/v2\/tags?post=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}