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<\/a><\/div>\n- \n
- Increases the rate of output<\/strong> <\/span>per worker so reduces average costs;<\/li>\n
- Improves the quality of output<\/strong><\/span> leading to a better reputation and service;<\/li>\n
- Improves flexibility<\/strong> <\/span>allowing staff to move between tasks and cope with change;<\/li>\n
- Reduces mistakes<\/strong><\/span> which cuts waste and improves staff safety;<\/li>\n
- Improves the<\/strong> image<\/strong><\/span> of organisation with customers and future employees;<\/li>\n
- Improves employee motivation<\/strong> <\/span>reducing absenteeism and staff turnover;<\/li>\n
- Prepares employees for internal promotion<\/strong><\/span> which can save recruitment costs.<\/li>\n<\/ul>\n
There are, however, drawbacks to offering too much staff training:<\/p>\n
- \n
- Direct financial costs<\/strong> \u2013 eg course fees, travel expenses \u2013 which will increase the running costs of the organisation in the short term (though may be off-set long term).<\/li>\n
- Indirect costs <\/strong>– loss of output, cost of staff cover, expectation of financial reward from staff, possibility that trained employees may be offered a better job by a competitor.<\/li>\n<\/ul>\n
Induction Training\u00a0<\/span><\/h2>\n
Shortly after starting work, employees should be given induction training to introduce them to organisation and its procedures.\u00a0 Content\/activities may include:<\/p>\n
- \n
- Welcome and introduction by the HR Manager and\/or Line Manager;<\/li>\n
- Watching a video about the history of the organisation;<\/li>\n
- Health and safety procedures eg file drills, risk management;<\/li>\n
- A tour of the premises \u2013 work area, social and rest facilities;<\/li>\n
- Going over the Contract of Employment;<\/li>\n
- Introduction to future colleagues in the organisation.<\/li>\n<\/ul>\n
Advantages<\/span><\/h3>\n
- \n
- It helps staff settle in and become more productive in their jobs more quickly.<\/li>\n
- It meets a legal requirement in relation to health and safety procedures.<\/li>\n<\/ul>\n
Disadvantages<\/span><\/h3>\n
- \n
- It can delay a productive start for an employee.<\/li>\n
- It may take other employees off task to deliver and support the training.<\/li>\n<\/ul>\n
\nOn the Job Training<\/span><\/h2>\n
This is often delivered by other employees doing a similar job in the organisation.\u00a0 It takes place on the organisation\u2019s premises, during normal hours of work.\u00a0 The trainee will be working \u2013 producing a good or service – whilst they are being trained.<\/p>\n
Advantages<\/span><\/h3>\n
- \n
- Trainees are still producing an output whilst learning.<\/li>\n
- Costs should be lower with fewer specialist fees and travel expenses.<\/li>\n
- Trainees become familiar with their own environment and equipment.<\/li>\n<\/ul>\n
Disadvantages<\/span><\/h3>\n
- \n
- Peer trainers may lack skills and experience as trainers.<\/li>\n
- Peer trainers may pass on bad habits to staff.<\/li>\n
- Staff may find it hard to focus on training and working and may make mistakes.<\/li>\n
- Peer trainers may become less efficient in their own jobs whilst giving training.<\/li>\n<\/ul>\n
Methods of On-the-Job Training<\/strong>:<\/strong><\/span><\/h3>\n
- \n
- Shadowing<\/span><\/strong>\u2013 watching an experienced worker.\u00a0 This reduces the impact of mistakes being made by a new employee, and does not take the experienced worker off task.<\/li>\n
- Coaching<\/strong> <\/span>\u2013 an experienced worker watches the trainee.\u00a0 This allows the trainee to have direct experience of a task whilst getting support from an experienced member of staff however the trainer is not productive.<\/li>\n
- Mentoring<\/span> <\/strong>\u2013 the new employee has a nominated co-worker to turn to for support.\u00a0 This is a good compromise with both employees remaining productive but is probably more suitable once some initial job training has been given by another method.<\/li>\n<\/ul>\n
\nOff the Job Training<\/span><\/h2>\n
![\"\"](\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/n5businessmanagement\/uploads\/sites\/10132\/2023\/03\/22115746\/off.png\")
<\/a><\/div>\nThis may take place within or out with the organisation\u2019s premises and may be during or after normal working hours.\u00a0 It is usually delivered by specialist trainers.\u00a0 Its defining feature is that the employee is not<\/u> required to carry out their actual job <\/strong>at the same time as being trained.<\/p>\n
Advantages<\/span><\/h3>\n
- \n
- Training is delivered by experienced and qualified trainers.<\/li>\n
- Workers can focus fully on the training.<\/li>\n
- A formal qualification may be earned at the end of the course.<\/li>\n<\/ul>\n
- Coaching<\/strong> <\/span>\u2013 an experienced worker watches the trainee.\u00a0 This allows the trainee to have direct experience of a task whilst getting support from an experienced member of staff however the trainer is not productive.<\/li>\n
- Shadowing<\/span><\/strong>\u2013 watching an experienced worker.\u00a0 This reduces the impact of mistakes being made by a new employee, and does not take the experienced worker off task.<\/li>\n
- Indirect costs <\/strong>– loss of output, cost of staff cover, expectation of financial reward from staff, possibility that trained employees may be offered a better job by a competitor.<\/li>\n<\/ul>\n
- Improves the quality of output<\/strong><\/span> leading to a better reputation and service;<\/li>\n