{"id":96,"date":"2023-03-01T10:50:20","date_gmt":"2023-03-01T10:50:20","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/?page_id=96"},"modified":"2023-03-01T10:50:20","modified_gmt":"2023-03-01T10:50:20","slug":"quality-measures","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/quality-measures\/","title":{"rendered":"Quality Measures"},"content":{"rendered":"<p>Today\u2019s highly competitive market means that <span style=\"color: #ff0000\"><strong>quality products<\/strong><\/span> are extremely important to a firm.<\/p>\n<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/n4businessmanagement\/uploads\/sites\/10340\/2023\/03\/01105012\/quality.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-97\" src=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/n4businessmanagement\/uploads\/sites\/10340\/2023\/03\/01105012\/quality.jpg\" alt=\"\" width=\"247\" height=\"204\" \/><\/a><\/p>\n<p>To ensure customers keep coming back, businesses must deliver products to customers which satisfy customer needs and give good value for money.\u00a0 Businesses must keep customers happy and that there are no customer complaints.<\/p>\n<p>Quality means ensuring that actual products and services meet customer requirements.\u00a0 All businesses have to set standards of quality for each product or service they make.\u00a0 They also have to make sure that they meet these standards. Businesses use several method to check that their goods and services meet the quality standards.<\/p>\n<h3><span style=\"color: #ff0000\">Quality Control<\/span><\/h3>\n<p>This is when a product is checked for faults at the end of the production process before being sent to customers<\/p>\n<hr \/>\n<h3><span style=\"color: #ff0000\">Quality Assurance<\/span><\/h3>\n<p>This is when a product is checked after each step in the production process to catch any faults before moving on<\/p>\n<hr \/>\n<h3><span style=\"color: #ff0000\">Quality Circles<\/span><\/h3>\n<p>Groups of workers involved in discussions to solve production problems.<\/p>\n<hr \/>\n<h3><span style=\"color: #ff0000\">Total Quality Management<\/span><\/h3>\n<p>This method has quality control at each stage of production.\u00a0 It involves continuous inspection of the production process.\u00a0 In this way poor quality can be prevented before final production.\u00a0 The source of any problems can also be traced.\u00a0\u00a0 Organisations which use this method make quality an important aim of every department and worker.\u00a0 People must work as a team for TQM to operate effectively.<\/p>\n<hr \/>\n<h3><span style=\"color: #ff0000\">Benchmarking<\/span><\/h3>\n<p>Uses a standard set by an established quality leader to discover the best methods or production.\u00a0\u00a0 This best method then becomes the quality standard which the organisation can follow.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today\u2019s highly competitive market means that quality products are extremely important to a firm. To ensure customers keep coming back, businesses must deliver products to customers which satisfy customer needs and give good value for money.\u00a0 Businesses must keep customers happy and that there are no customer complaints. Quality means ensuring that actual products and [&hellip;]<\/p>\n","protected":false},"author":79984,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/users\/79984"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":1,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/pages\/96\/revisions\/99"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/n4businessmanagement\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}