Learning outcomes
- Learn about the coaching spectrum and identify the differences between coaching and mentoring.
- Learn about the GROW model of coaching.
- Learn about different kinds of coaching questions.
- Plan a coaching conversation using some of the coaching questions.
- Reflect on that coaching conversation.
Coaching and mentoring – the coaching spectrum
The difference between coaching and mentoring to me….
A mentor is someone who shares their knowledge, skills and/or experience, to help another to develop and grow. A coach is someone who provides guidance and helps them reach their full potential. Coach and student are equals working in partnership. Coach does not require direct experience of student’s role. Mentor has more experience than student and shares it with more junior or inexperienced employee.
The Ten Principles of Coaching (Merlevede and Bridoux 2004)
- Be non-judgmental.
- Be non-critical.
- Believe that people have all the answers to their problems within them.
- Respect a person’s confidentiality.
- Be positive and believe that there are always solutions to issues.
- Pay attention to recognising and pointing out strengths and building and maintaining self-esteem.
- Challenge individuals to move beyond their comfort zone.
- Break down big goals into manageable steps.
- Believe that self-knowledge improves performance.
- Hold a genuine willingness to learn from the people you coach.
GROW template for coaching conversation
| Goal |
| What are your ideal outcomes?
Who are the key people in your network of support?
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| Reality |
| How will we measure success?
How will you stay self-aware and mindful when things get busy?
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| Options |
| Tell me about a time when the problem happened and you were able to get to grips with it better. What was different about that time?
Have you discussed this with anyone else? What were their initial thoughts or reactions?
|
| Wrap-up |
| Who else may be affected by this? How do you think you can address this?
What else can you do to set this initiative in place?
Is there anything else that occurs to you?
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