Willie Davidson (Learning Centre) at Bellshill Academy was a central figure in the planning and implementation of the iPad pilot at the school. In our discussions he talked of the many technical challenges that he faced in order to ensure that the pilot moved forward, such as those associated with wi-fi, iTunes accounts, parental issues and infrastructure.

One of the first challenges he recalls was associated with the  purchase and management of apps for the iPads. He told us that when the pilot began there was no way of managing apps for a number of iPads centrally and as a result he had to buy 150 iTunes cards at a local store, scratch off the material to reveal the 15 digit number, then type those numbers into the computer for every card. This proved to be a time-consuming and laborious process and at the time was one that he was concerned about in terms of the sustainability of this process. He is aware that this issue has now been addressed to some extent with Apple introducing Apple Configurator and Volume Purchasing, services it is hoped will make the purchase and management of apps an easier process.

Bellshill Academy: Technical challenges Mr Davidson (The Learning Centre) discusses the technical challenges that the pilot faced

When the iPads were set up it was decided that the school would retain control of absolutely everything. iCloud accounts were set up using the school network login credentials that had already been allocated to pupils. Pupils were informed that they were not allowed to change the details of these accounts and this rule was written in to the Acceptable Use Policy. The pupils and their parents/carers were informed that the apps installed on the device were the property of the school and parents/carers were advised against tying their credit card to an iTunes account due to the fact that any purchased apps would still belong to the school and also because it would limit the chance for their account being hit with the costs of many purchases.

As part of the pilot a new wi-fi system was installed; however, this needed to be reviewed, particularly when it became apparent that the signal was not reaching the areas that it was intended to. Mr Davidson stressed in the interview the need to have a strong data connection for any school that intends to embark on a similar device pilot to theirs.