{"id":2997,"date":"2020-03-22T08:53:06","date_gmt":"2020-03-22T08:53:06","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/?p=2997"},"modified":"2020-07-27T10:13:02","modified_gmt":"2020-07-27T10:13:02","slug":"getting-help-with-glow-blogs","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/2020\/03\/22\/getting-help-with-glow-blogs\/","title":{"rendered":"Getting Help with Glow Blogs"},"content":{"rendered":"<p>During the times of School Closure many schools are using Glow.<\/p>\n<p>Blogs are particularly suited publishing news and information in a timely fashion and one of the easiest ways to post public information that does not need a log on to. The recent infrastructure changes make Glow Blogs a more robust platform too.<\/p>\n<p>If you need help with Glow Blogs, here is how to get it:<\/p>\n<p>If you need to know how to do something the Help Blog is a good place to start use the search box from any page of look at the <a title=\"Site Map | Glow Blog Help\" href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/site-map\/\">Site Map<\/a>.<\/p>\n<p>There is a list of <a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/faq\/\">Frequently Asked Questions (and answers)<\/a><br \/>\nThree of the most common are:<\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/portfolio\/users-pending\/\">Users Pending<\/a><\/li>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/portfolio\/no-admin-access\/\">No Admin Access<\/a><\/li>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/portfolio\/how-much-space-do-i-have-on-my-blog\/\">How much space do I have on my Blog<\/a><\/li>\n<\/ul>\n<p>If you can&#8217;t find what you want you can get in touch using the <a title=\"Support | Glow Blog Help\" href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/support\/\">contact form<\/a>. Or leave a comment on any of the pages. If you do not get an answer to these please email gw09johnstonjohn4@glowmail.org.uk<\/p>\n<p>If the problem looks like a bug or a problem with an account you need to <a title=\"Logging a problem \u2013 Glow Connect\" href=\"https:\/\/glowconnect.org.uk\/help-with-glow\/logging-a-problem\/\">log it with the RM help desk via you LA<\/a>.<\/p>\n<p>If the question does not relate to Blogs you are better looking at:<br \/>\n<a title=\"Help with Glow \u2013 Glow Connect\" href=\"https:\/\/glowconnect.org.uk\/help-with-glow\/\">General Glow Help Information <\/a><\/p>\n<p>If your question is about Accounts and password<br \/>\n<a href=\"https:\/\/glowconnect.org.uk\/help-with-glow\/glow-launchpad\/accounts-and-passwords\/\">Accounts and passwords<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>During the times of School Closure many schools are using Glow. Blogs are particularly suited publishing news and information in a timely fashion and one of the easiest ways to post public information that does not need a log on to. The recent infrastructure changes make Glow Blogs a more robust platform too. If you &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/2020\/03\/22\/getting-help-with-glow-blogs\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Getting Help with Glow Blogs<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":22,"featured_media":2998,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[298054],"tags":[],"class_list":["post-2997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"jetpack_featured_media_url":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/glowbloghelp\/uploads\/sites\/2545\/2020\/03\/22084954\/glow-blogs-help-support.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/posts\/2997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/comments?post=2997"}],"version-history":[{"count":2,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/posts\/2997\/revisions"}],"predecessor-version":[{"id":3000,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/posts\/2997\/revisions\/3000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/media\/2998"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/media?parent=2997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/categories?post=2997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/glowbloghelp\/wp-json\/wp\/v2\/tags?post=2997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}