Glow Blogs Start of Session FAQ

A few quick tips that might help in a new session.

Forgotten username or password

Your RM Unify Admin, who may be in your establishment or Local Authority will be able to help.

I need to access a blog where I do not have a role. For example you have moved school.

An Admin of the blog should be able to add you.

No one in school can access a blog (perhaps staff have moved or retired)

You need to get your Local Authority to raise a call with theRM help desk.

Make sure you include the usernames you want added to a blog and the URL of the blog.

I can log on to Glow but I can’t access a blog where I have a role.

You need to get your Local Authority to raise a call with theRM help desk.

Make sure you include your username and the URL of the blog.

I can’t work out how to…

  1. Search the help blog
  2. Use the contact form to get personal help.
  3. Leave a comment on one of the pages if you think that is appropriate.
  4. Chek the Yammer Group Yammer : Glow Blogs – Community Support Group
  5. email gw09johnstonjohn4@glowmail.org.uk

Featured image HELP | Alan Levine | Flickr  Some rights reserved


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