{"id":20788,"date":"2023-12-14T10:31:18","date_gmt":"2023-12-14T10:31:18","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/?p=20788"},"modified":"2024-10-18T11:06:23","modified_gmt":"2024-10-18T10:06:23","slug":"social-media-messaging","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2023\/12\/14\/social-media-messaging\/","title":{"rendered":"Cyber Resilience Toolkit: Social Media Messaging"},"content":{"rendered":"<section id=\"builder-section-text_12\" class=\"builder-section-first builder-section builder-section-text builder-section-next-text builder-text-columns-1\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_12-column-1\">\n<div class=\"builder-text-content\">\n<p style=\"text-align: right;\"><a id=\"ttfmake-1666278184\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/cyber-resilience-toolkit-for-teachers\/\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\"><span class=\"ttfmake-icon mceNonEditable fas\">\uf060<\/span>\u00a0 go to cyber resilience toolkit home<\/a><\/p>\n<p>The main risk of social media and messaging apps to send messages is <b>communicating <\/b> and the potential harms are <strong>cyberbullying<\/strong> and <strong>unwanted contact<\/strong>.<\/p>\n<p><span style=\"font-size: 1.8rem;\"><a href=\"https:\/\/hwb.gov.wales\/keeping-safe-online\/in-the-know\/snapchat\/\">Snapchat<\/a><a href=\"https:\/\/hwb.gov.wales\/keeping-safe-online\/in-the-know\/x\/\"> and <\/a><a href=\"https:\/\/hwb.gov.wales\/keeping-safe-online\/in-the-know\/whatsapp\/\">WhatsApp<\/a><a href=\"https:\/\/hwb.gov.wales\/keeping-safe-online\/in-the-know\/x\/\">\u00a0<\/a><\/span>are the most popular apps for direct and group messaging.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"builder-section-text_121\" class=\"builder-section-prev-text builder-section builder-section-text builder-section-last builder-text-columns-1\" style=\"background-size: cover; background-repeat: no-repeat;background-position: center center;\">\n<div class=\"builder-section-content\">\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-1\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>Main features<\/strong><\/p>\n<p>Platforms like Snapchat and Whatsapp offer a way to send direct messages to individuals or group chats. These can include text, voice notes, photos or video.<\/p>\n<p>\u00a0<\/p>\n<p>It might be useful to think of these services in the context of their main media:<\/p>\n<ul>\n<li>Snapchat &#8211; direct messaging or public posting short media\u00a0<\/li>\n<li>Whatsapp &#8211; direct messaging to individuals or groups (can include media)<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-2\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>Risk and potential harms<\/strong><\/p>\n<p><a href=\"https:\/\/www.ofcom.org.uk\/__data\/assets\/pdf_file\/0023\/238361\/online-nation-2022-report.pdf\">Ofcom data<\/a> suggests that the most common potential harms on these types of platforms are:<\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2021\/10\/01\/communicate-trolling-bullying-and-abusive-behaviour\/\">trolling, bullying and abusive behaviour<\/a><\/li>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2023\/02\/27\/communicate-unwanted-contact\/\">unwanted contact<\/a> from other users<\/li>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2021\/12\/09\/technology-assisted-harmful-sexual-behaviour-with-stop-it-now\/\">unwanted sexual messages<\/a><\/li>\n<\/ul>\n<p>With these harms, it is important to differentiate between problematic behaviour and <a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2021\/12\/09\/technology-assisted-harmful-sexual-behaviour-with-stop-it-now\/\">harmful behaviour where there is a risk to safety, <\/a>such as an adult contacting a child.<\/p>\n<p>The presence of brands and &#8216;influencers&#8217; adds the potential risk of <a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2021\/09\/01\/consume-spending\/\">scams and influenced or pressurised spending<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-3\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>How to set up an account<\/strong><\/p>\n<p>Almost any app will require the same details to <a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/2023\/12\/14\/setting-up-an-online-account\/\">create an account<\/a> and access its content:<\/p>\n<ul>\n<li>username (usually an email or the phone&#8217;s linked Google or Apple account)<\/li>\n<li><a href=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/new-home\/cyber-resilience-and-internet-safety\/stronger-passwords\/\">password<\/a><\/li>\n<\/ul>\n<p>There may be requests for additional information, such as name, address or phone number &#8211; these are not always required.<\/p>\n<p>These links explain how to register for and set up an account on the most popular platforms:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.snapchat.com\/hc\/en-us\/articles\/7012333136788\">Snapchat<\/a><\/li>\n<li><a href=\"https:\/\/faq.whatsapp.com\/684051319521343\/?helpref=hc_fnav&amp;cms_platform=android\">WhatsApp<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-4\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>Using platform settings to manage risk<\/strong><\/p>\n<p><span style=\"font-size: 1.8rem;\">Each platform will have a setting for security and privacy &#8211; this can be used to control a number of aspects, including:<\/span><\/p>\n<ul>\n<li>who can see your posts, media or messages\u00a0<\/li>\n<li>who can contact or follow you<\/li>\n<\/ul>\n<p>These links explain how to use settings to reduce the risks of <strong>unwanted contact<\/strong> and <strong>cyberbullying<\/strong>:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.snapchat.com\/hc\/en-us\/categories\/5685799746324\">Snapchat<\/a><\/li>\n<li><a href=\"https:\/\/faq.whatsapp.com\/361005896189245\/?helpref=hc_fnav\">WhatsApp<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-5\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>How to report harmful conduct<\/strong><\/p>\n<p>If a user thinks they have been potentially harmed on the platform they should be aware of how to report this to the platform and potentially the police and trusted adults.<\/p>\n<p>ABUSIVE OR THREATENING MESSAGES SHOULD BE REPORTED TO POLICE SCOTLAND<\/p>\n<p><a id=\"ttfmake-1723213106\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"https:\/\/www.scotland.police.uk\/secureforms\/c3\/\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Online Reporting Form | Police Scotland<\/a><\/p>\n<p>These links explain how to report users and content on the most popular platforms:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.snapchat.com\/hc\/en-us\/articles\/7012399221652\">Snapchat<\/a><\/li>\n<li><a href=\"https:\/\/faq.whatsapp.com\/1142481766359885\/?helpref=hc_fnav&amp;cms_platform=android\">WhatsApp<\/a><\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-6\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><strong>Resources and activities<\/strong><\/p>\n<p>Prevention is better than fixing problematic behaviour and these resources might be useful to get learners thinking about how their behaviour may affect others:<\/p>\n<p><span style=\"text-decoration: underline;\"><span class=\"TextRun Underlined SCXW223854605 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW223854605 BCX8\" data-ccp-charstyle=\"Hyperlink\">Be Internet Legends curriculum<\/span><\/span><\/span><\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/gweb-interland.appspot.com\/en-gb-all\/hub\/pdfs\/Be%20Internet%20Legends%20curriculum%20_2022.pdf\">Be Internet Kind section<\/a><\/p>\n<p><span style=\"text-decoration: underline;\">Common Sense Edcuation<\/span><\/p>\n<p><a href=\"https:\/\/www.commonsense.org\/education\/digital-citizenship\/lesson\/meet-heart-of-the-digital-citizens\"><span data-contrast=\"none\">Meet Heart of the Digital Citizens!<\/span><\/a><br \/>\u00a0<br \/><a href=\"https:\/\/www.commonsense.org\/education\/digital-citizenship\/lesson\/our-digital-citizenship-pledge\"><span data-contrast=\"none\">Our Digital Citizenship Pledge<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.commonsense.org\/education\/digital-citizenship\/lesson\/the-power-of-words\"><span data-contrast=\"none\">The Power of Words<\/span><\/a><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"text-decoration: underline;\">Childline<\/span><br \/>\u00a0<br \/><a href=\"https:\/\/www.childline.org.uk\/info-advice\/friends-relationships-sex\/friends\/friendship-problems\/\"><span data-contrast=\"none\">Friendship problems<\/span><\/a><\/p>\n<p>\u00a0<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-7\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p>Although not specifically teaching resources, these guides from <a href=\"https:\/\/shorespace.org.uk\/about-us\/\">Shore (The Lucy Faithfull Foundation)<\/a> can support discussions and are useful to point learners to for information on <strong>harmful sexual behaviour<\/strong>, such as <strong>unwanted contact<\/strong> or <strong>unwanted sexual messages<\/strong>:<br \/><a id=\"ttfmake-1723203472\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"https:\/\/shorespace.org.uk\/what-to-do-if\/\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">What to do if\u2026\u00a0<\/a><\/p>\n<p><a id=\"ttfmake-1723203467\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"https:\/\/shorespace.org.uk\/topics\/\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Topic Library<\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"builder-text-row\">\n<div class=\"builder-text-column builder-text-column-8\" id=\"builder-section-text_121-column-1\">\n<div class=\"builder-text-content\">\n<p><a href=\"https:\/\/www.thinkuknow.co.uk\/\">Thinkuknow by CEOP\u00a0<\/a>is the national website for learning about <strong>child exploitation<\/strong> and online protection (CEOP). Their learning resources site offers information and resources for learners, families and educators.\u00a0<br \/>These are a selection of the resources for different ages:<\/p>\n<p><a id=\"ttfmake-1723203639\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"#\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Jessie &amp; Friends (4-7s)<\/a><\/p>\n<p><a id=\"ttfmake-1723203639\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"#\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Play Like Share (8-10)<\/a><\/p>\n<p><a id=\"ttfmake-1723203639\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"#\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Send me a pic? (11-14)<\/a><\/p>\n<p><a id=\"ttfmake-1723203639\" class=\"ttfmake-button\" style=\"background-color: #171717; color: #ffffff; font-size: 16px; font-weight: bold; padding: 4px 10px; border-radius: 100px;\" href=\"#\" data-hover-background-color=\"#171717\" data-hover-color=\"#ffffff\">Exploited (14+)<\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>\uf060\u00a0 go to cyber resilience toolkit home The main risk of social media and messaging apps to send messages is communicating and the potential harms are cyberbullying and unwanted contact. Snapchat and WhatsApp\u00a0are the most popular apps for direct and group messaging. Main features Platforms like Snapchat and Whatsapp offer a way to send direct &hellip;<\/p>\n","protected":false},"author":61927,"featured_media":22778,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2132],"tags":[2181],"class_list":["post-20788","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cyber-resilience-toolkit","tag-communicate"],"jetpack_featured_media_url":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/digilearn\/uploads\/sites\/6913\/2024\/08\/02125421\/Web-cards-2024.002-3.jpeg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/posts\/20788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/users\/61927"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/comments?post=20788"}],"version-history":[{"count":16,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/posts\/20788\/revisions"}],"predecessor-version":[{"id":23812,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/posts\/20788\/revisions\/23812"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/media\/22778"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/media?parent=20788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/categories?post=20788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/digilearn\/wp-json\/wp\/v2\/tags?post=20788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}