{"id":129,"date":"2023-02-01T21:47:41","date_gmt":"2023-02-01T21:47:41","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/?page_id=129"},"modified":"2026-05-10T21:50:43","modified_gmt":"2026-05-10T20:50:43","slug":"compliments-complaints","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/our-school\/compliments-complaints\/","title":{"rendered":"Compliments &amp; Complaints"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-150\" src=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/craigtonprimaryschool\/uploads\/sites\/10260\/2023\/02\/07221515\/Compliments-and-Complaints.jpg\" alt=\"\" width=\"411\" height=\"94\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/craigtonprimaryschool\/uploads\/sites\/10260\/2023\/02\/07221515\/Compliments-and-Complaints.jpg 411w, https:\/\/blogs.glowscotland.org.uk\/glowblogs\/public\/craigtonprimaryschool\/uploads\/sites\/10260\/2023\/02\/07221515\/Compliments-and-Complaints-300x69.jpg 300w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><\/p>\n<p>We pride ourselves on our high standards at Craigton Primary School. We understand at times there may be something that you are dissatisfied with. You will be familiar with our open door policy and we would encourage anyone who is unhappy with any of our school&#8217;s work to speak with a member of the school staff team in the first instance who may be able to reassure you or explain a matter further.<\/p>\n<p>You can also email your concerns directly to the Head Teacher inbox: headteacher@craigton-pri.glasgow.sch.uk<\/p>\n<p>If you continue to be dissatisfied, we ask that you refer to the school&#8217;s complaints procedures which is in line with Glasgow City Council Procedures.<\/p>\n<p>Glasgow City Council complaints procedures are available: <a href=\"https:\/\/www.glasgow.gov.uk\/index.aspx?articleid=16133\">https:\/\/www.glasgow.gov.uk\/index.aspx?articleid=16133<\/a><\/p>\n<p>Customer Care Team<br \/>\nCustomer &amp; Business Services<br \/>\nGlasgow City Council<br \/>\nCity Chambers<br \/>\nGlasgow G2 1DU<\/p>\n<p>Tel:\u00a0<a href=\"tel:0141 287 0900\">0141 287 0900<\/a><\/p>\n<p>e-mail:\u00a0<a href=\"mailto:customercare@glasgow.gov.uk\">customercare@glasgow.gov.uk<\/a>\u00a0or\u00a0<a href=\"mailto:education.customercare@glasgow.gov.uk\">education.customercare@glasgow.gov.uk<\/a><\/p>\n<p>The above website also includes information on data protection and freedom of\u00a0 information.<\/p>\n<p>Similarly, we are often sent wonderful messages that compliment the work of our excellent school. If you wish to send a compliment in, we would be delighted to pass it on to the children or a specific member of the team. Please send these to headteacher@craigton-pri.glasgow.sch.uk<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.nacro.org.uk\/wp-content\/uploads\/2021\/04\/HaveYourSay-scaled.jpg\" alt=\"Comments and Complaints | Our Services | Nacro\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We pride ourselves on our high standards at Craigton Primary School. We understand at times there may be something that you are dissatisfied with. You will be familiar with our open door policy and we would encourage anyone who is unhappy with any of our school&#8217;s work to speak with a member of the school [&hellip;]<\/p>\n","protected":false},"author":52788,"featured_media":0,"parent":33,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/users\/52788"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":6,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":466,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/pages\/129\/revisions\/466"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/pages\/33"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/glowblogs\/craigtonprimaryschool\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}