Event for headteachers – Post-16 Education: Designing the Learner Journey
21 March, Glasgow
http://designforgov.eventbrite.com/

In the coming months, the Scottish Government will make important decisions about the future of post-16 learning in Scotland and the system of training and skills support that is available to young people.

This project has been commissioned by the Scottish Government, but it makes use of techniques not traditionally employed by Government. At its heart is an approach borrowed from designers: using tools and techniques that are well tested in other fields, but used more rarely in the redesign of public services.

At this expert day on 21 March Snook, a service design and social innovation outfit in Glasgow will present their synthesis of the research conducted with students from the University of the West of Scotland, Paisley and Cardonald College. Sarah Drummond, Director of Design at Snook, will present an overview of the design process and how Snook use this to turn insight into idea.