Tag Archives: Library survey; Customer feedback: You said – We did

You Said – We Did @ Holyrood Library

It’s been an exciting first month back – getting to know our new S1pupils, ordering new books and sorting through deliveries. Best of all has been seeing our keen readers borrow their first books, and the delight when they realise there is no limit to the number of books that can be borrowed (other than what can fit into your schoolbag)! With new books arriving regularly, there will always be great choice of both old favourites, or something completely new to try.

In June, 70 members of our outgoing S1 took part in a Library Survey. This was a goldmine of information, showing what’s been going well, and where improvements could be made. Here’s some examples from the survey:

You said Get more Dork Diaries & Wimpy Kid. More comics.

We did Ordered more comics, including Marvel, DC, Bunny vs Monkey, Star Wars.     

Our funny Diary & Joke books are now all shelved together in a clearly labelled special section to make them easier to find.

You said Have a rule to get people to talk quieter. No loud music. Have more of a chill out spot.

We did  Our quiet, Autism – friendly lunchtime now runs on Wednesdays. No phones, low lighting and quiet activities only. On other days, Librarian & Pupil helpers do a walk round and make sure everyone is being considerate and mindful of noise levels.

Quiet time to chill out

When asked ‘What do you like to do in the Library?’ the most popular answer was Chill out with friends, closely followed by Read, and Do Homework.

 

S1 Helpers planning activities

 

“The library is already amazing and I love spending time there”

All your comments are so valued! We’ll continue to have regular customer surveys to keep improving, and display all your suggestions and the corresponding actions taken on our You Said – We Did’ giant whiteboard.

The librarian is reading …..

Apple and Rain, by Sarah Crossan 14 year old Apple is having a difficult time with bullying, and events at home. A favourite teacher encourages Apple to read poetry and write her own poems. Writing helps her to find her voice, face some really difficult family problems and bravely seek help. I loved this book.

Reading can sometimes seem trivial when you’re faced with difficult events, but the right book, at the right time can be a lifeline. Any time you’re feeling a bit down, why not pop into your school or community library and have a browse. There will always be friendly staff on hand to chat, and you’ll not leave empty-handed. Happy reading!

Ms Kindness