{"id":513,"date":"2023-02-12T14:08:21","date_gmt":"2023-02-12T14:08:21","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/?page_id=513"},"modified":"2024-08-30T23:06:20","modified_gmt":"2024-08-30T22:06:20","slug":"compliments-and-concerns","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/our-nursery\/compliments-and-concerns\/","title":{"rendered":"Compliments and concerns"},"content":{"rendered":"<header class=\"entry-header\">\n<p class=\"entry-title\"><span style=\"font-size: 16px;font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1084\" src=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2024\/08\/30225713\/logo-1-291x300.jpg\" alt=\"\" width=\"291\" height=\"300\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2024\/08\/30225713\/logo-1-291x300.jpg 291w, https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2024\/08\/30225713\/logo-1.jpg 526w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/span><\/p>\n<p class=\"entry-title\"><span style=\"font-size: 16px;font-weight: 400\">We love to hear when you feel we have made a difference or have done something well as a nursery and we welcome your positive comments and compliments.<\/span><\/p>\n<\/header>\n<div class=\"entry-content\">\n<p>Likewise, if you ever have any concerns or worries about any aspect of your child\u2019s life or learning at Lochgelly West \u2013 please do not hesitate to contact us and we will work with you to resolve any difficulties.<\/p>\n<p>Please contact us on;<\/p>\n<ul>\n<li>lochgellywestps.headteacher@fife.gov.uk<\/li>\n<li>lochgellywestps.enquiries@fife.gov.uk<\/li>\n<li>01592 583445<\/li>\n<\/ul>\n<p>Please be reassured that you will be listened to and that we will follow up any concerns you have.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-541\" src=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2023\/02\/12145854\/fife.jpg\" alt=\"\" width=\"102\" height=\"51\" \/><\/p>\n<p>We follow Fife Council\u2019s Complaints policy which can be found by clicking the link below.\u00a0 Any complaints raised with the Council directly, will be sent to the Headteacher to answer in the first instance.<\/p>\n<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2022\/11\/22101616\/Comments-and-Complaints-Leaflet.pdf\">Comments-and-Complaints-Leaflet<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-542\" src=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2023\/02\/12145956\/gggg-300x143.jpg\" alt=\"\" width=\"193\" height=\"92\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2023\/02\/12145956\/gggg-300x143.jpg 300w, https:\/\/blogs.glowscotland.org.uk\/fi\/public\/lochellywestps\/uploads\/sites\/12853\/2023\/02\/12145956\/gggg.jpg 474w\" sizes=\"auto, (max-width: 193px) 100vw, 193px\" \/><\/p>\n<\/div>\n<h4>Complaints regarding this service can also be put in writing to:<\/h4>\n<p>Care Inspectorate ,Local Area Office,\u00a0 South Suite, Ground Floor,\u00a0 Largo House,\u00a0 Carnegie Campus,\u00a0 Dunfermline.\u00a0 KY11 8PE<\/p>\n<p>Tel: 01383 841100<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We love to hear when you feel we have made a difference or have done something well as a nursery and we welcome your positive comments and compliments. Likewise, if you ever have any concerns or worries about any aspect of your child\u2019s life or learning at Lochgelly West \u2013 please do not hesitate to &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/our-nursery\/compliments-and-concerns\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Compliments and concerns<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":144,"featured_media":1082,"parent":447,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-513","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/pages\/513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/users\/144"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/comments?post=513"}],"version-history":[{"count":7,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/pages\/513\/revisions"}],"predecessor-version":[{"id":1088,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/pages\/513\/revisions\/1088"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/pages\/447"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/media\/1082"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/lochellywestps\/wp-json\/wp\/v2\/media?parent=513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}