Compliments and concerns

We love to hear when you feel we have made a difference or have done something well as a nursery and we welcome your positive comments and compliments.

Likewise, if you ever have any concerns or worries about any aspect of your child’s life or learning at Lochgelly West – please do not hesitate to contact us and we will work with you to resolve any difficulties.

Please contact us on;

  • lochgellywestps.headteacher@fife.gov.uk
  • lochgellywestps.enquiries@fife.gov.uk
  • 01592 583445

Please be reassured that you will be listened to and that we will follow up any concerns you have.

We follow Fife Council’s Complaints policy which can be found by clicking the link below.  Any complaints raised with the Council directly, will be sent to the Headteacher to answer in the first instance.

Comments-and-Complaints-Leaflet

Complaints regarding this service can also be put in writing to:

Care Inspectorate ,Local Area Office,  South Suite, Ground Floor,  Largo House,  Carnegie Campus,  Dunfermline.  KY11 8PE

Tel: 01383 841100

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