Health and Social Care Standards set out what people should expect when using health, social care or social work services in Scotland.
The Standards are for everyone. Irrespective of age or ability, we are all entitled to the same high quality care and support. The Care Inspectorate will take into account the Standards when carrying out their inspections in our nursery.
‘Standards’ is used as a collective term to describe the standard of care a person can expect. The headline outcomes are:
1: I experience high quality care and support that is right for me.
2: I am fully involved in all decisions about my care and support.
3: I have confidence in the people who support and care for me.
4: I have confidence in the organisation providing my care and support.
5: I experience a high quality environment if the organisation provides the premises.