{"id":323,"date":"2021-05-05T10:24:56","date_gmt":"2021-05-05T09:24:56","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/fi\/treetopfnc\/?page_id=323"},"modified":"2026-02-10T12:15:04","modified_gmt":"2026-02-10T12:15:04","slug":"compliments-concerns-complaints","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/parents-and-carers\/compliments-concerns-complaints\/","title":{"rendered":"Compliments, Concerns &amp; Complaints"},"content":{"rendered":"<p>Staff are always available to listen to and discuss any issues that you may have.\u00a0 In this way most concerns raised can be dealt with speedily and resolved satisfactorily.<\/p>\n<p>However, it you have an unresolved difficulty or with to register a concern\/complaint please contact:<\/p>\n<p><strong>Sharon Curran &#8211;\u00a0 Headteacher<\/strong><\/p>\n<p>Complaints regarding this service can also be actioned via:<\/p>\n<p><a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/gallatownelc\/uploads\/sites\/12712\/2026\/01\/20101112\/Complaints-poster.docx\">Complaints poster<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Duty of Candour &#8211; please see our Duty of Candour report from 1st April 2024 &#8211; 31st March 2025: <a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/gallatownelc\/uploads\/sites\/12712\/2026\/02\/10121500\/DUTY-OF-CANDOUR-REPORT-March-2024-2025.pdf\">DUTY OF CANDOUR REPORT March 2024-2025<\/a><\/p>\n<p>Duty of Candour &#8211; please see our Duty of Candour report from 1st April 2022 &#8211; 31st March 2023: <a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/gallatownelc\/uploads\/sites\/12712\/2025\/02\/24103838\/DUTY-OF-CANDOUR-REPORT-March-2023-24.pdf\">DUTY OF CANDOUR REPORT March 2024<\/a><\/p>\n<p>Duty of Candour &#8211; please see our Duty of Candour report from 1st April 2022 &#8211; 31st March 2023:<a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/public\/gallatownelc\/uploads\/sites\/12712\/2024\/03\/04124818\/DUTY-OF-CANDOUR-REPORT-March-2023.pdf\">DUTY OF CANDOUR REPORT March 2023<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staff are always available to listen to and discuss any issues that you may have.\u00a0 In this way most concerns raised can be dealt with speedily and resolved satisfactorily. However, it you have an unresolved difficulty or with to register a concern\/complaint please contact: Sharon Curran &#8211;\u00a0 Headteacher Complaints regarding this service can also be &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/parents-and-carers\/compliments-concerns-complaints\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Compliments, Concerns &amp; Complaints<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":21318,"featured_media":0,"parent":11,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-323","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/pages\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/users\/21318"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":9,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/pages\/323\/revisions"}],"predecessor-version":[{"id":563,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/pages\/323\/revisions\/563"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/pages\/11"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/fi\/gallatownelc\/wp-json\/wp\/v2\/media?parent=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}