CONTACTING CHILDREN AND FAMILIES SOCIAL WORK SERVICES – V11 AUGUST 2023

 

ALL SOCIAL WORK TEAMS can be contacted through the Council’s Contact Centre – (01324) 506070

you also have the option to e mail at the following address if you’re call is not urgent: swk.callcentre@falkirk.gov.uk

Contact Us Form – Online.

We have introduced a contact Us Form on our website so that people can contact SW about any non-urgent matters. The mailbox is screened daily, and all messages will be passed on timeously.

The form can be found at:

  1. https://my.falkirk.gov.uk/MyServices) then Contact us
  2. Direct URL falkirk.gov.uk/childrenfamiliescontactform.
  3. https://www.falkirk.gov.uk/services/children-families/
  4. If search for “Social Work”, it brings up all the offices and when you click on East/West and Central the form is there.

The West Locality (Denny and Stenhousemuir teams) are based at Carronbank House in Denny, East locality, (Grangemouth and Boness teams), are based at Grangemouth Social Work Office and our Central Locality, (Brockville and Camelon teams) are based in the Camelon Social Work office.

Our Initial Response Team (IRT) is the single point of contact for all new referrals to the service, and they are based at Grangemouth Social Work Office. The team have responsibility for all NEW REFERRALS or CLOSED cases.

 

If the child has an allocated social worker or is an open case pending allocation case to one of the locality teams, then any calls/referrals in relation to the child should be directed to the relevant locality team where the child lives.

If the allocated social worker is unavailable, or the case is pending allocation to the locality team, there will be a social worker available daily providing a duty worker role in each team. The telephone numbers for each of the locality duty workers are: –

East Locality

Grangemouth & Boness Teams – 01324 501193

Central Locality

Brockville & Camelon Teams – 01324 506460

West Locality

Stenhousemuir and Denny Teams – 01324 504144

(These numbers should only be used when the allocated social worker is unavailable and the call cannot wait, or the case is pending allocation so there in not a named social worker assigned to the case.)

 

If you are unable to contact the allocated social worker and the call does not need an immediate child protection response, a message can be left requesting a call back. If the call is important and a response is required that day, the duty worker can be contacted and/or an e mail can be sent to the duty e mail box detailed below. These mailboxes are screened daily.

 

If the referral requires an urgent child protection response, then please call the allocated worker or duty worker. If you are unable to contact any of them, contact the Assistant Team Manager or Team Manager – mobile numbers and e mail addresses are detailed below.  Please do not e mail child protection referrals without having a telephone discussion first.


Contact Information for Locality Teams

 

East Locality (Bo’ness Team)

 

Team Manager
Karen Whinnery

07483943706

karen.whinnery@falkirk.gov.uk

Assistant Team Manager

Kathy Grant

07714695171

 

Kathy.Grant@falkirk.gov.uk

EastLocalityCFDuty@falkirk.gov.uk

 

East Locality (Grangemouth Team)

 

 

Team Manager
Jane Stein

07483144069

Jane.stein@falkirk.gov.uk

Mon – Thursday

 

Assistant Team Manager

Ashleigh Flanigan

07483412571

Ashleigh.flanigan@falkirk.gov.uk

EastLocalityCFDuty@falkirk.gov.uk

 

West Locality (Denny Team)

 

Team Manager

 

Sandra Steel

 

sandra.steel@falkirk.gov.uk

 

Assistant Team Manager

 

Kim Watts

07739328510

kimberly.watts@falkirk.gov.uk

WestLocalityCFduty@falkirk.gov.uk

 

West Locality (Stenhousemuir Team)

 

Team Manager
Laura Dunabie

01324 504053
Laura.dunabie@falkirk.gov.uk

Assistant Team Manager

Pending

   WestLocalityCFduty@falkirk.gov.uk

 

Central Locality (Brockville Team)

 

Team Manager
Zoe Buchanan
07483427445
Zoe.buchanan@falkirk.gov.uk

Assistant Team Manager
Carolanne Brown

Carolanne.Brown@falkirk.gov.uk 07738143623

 centrallocalitycfduty@falkirk.gov.uk

 

Central Locality (Camelon Team)

 

Team Manager

Donna Armstrong

07775617802

donna.armstrong@falkirk.gov.uk

Assistant Team Manager  

Eleanor Wilson

Eleanor.Wilson@falkirk.gov.uk

07739328389

centrallocalitycfduty@falkirk.gov.uk

 

Children With Disability Team (Camelon)

 

Team Manager

Anne Jarvie
07739328419.
anne.jarvie@falkirk.gov.uk

Senior
Philomena Bain
07739328414
philomena.bain@falkirk.gov.uk

cwdtduty@falkirk.gov.uk

Absent at present

 

 

 

Initial Response Team

 

 

Team Manager

Michaela Porco
07739328528

Michaela.porco@falkirk.gov.uk

 

Assistant Team Manager

Jeanette McKellar

07803898190

Jeanette.mckellar@falkirk.gov.uk

irt@falkirk.gov.uk

 

Leaving Care Team

 

 

 

leaving.care@falkirk.gov.uk

Team Manager

Team Manager

Jenny Kane

Elizabeth McArthur

07803898085

0783412411

Jenny.kane@falkirk.gov.uk

Elizabeth.mcarthur@falkirk.gov.uk
   

Gayle Mcintyre

Service Manager, Localities, AUGUST 2023