Claudia Chalmers
System Support and Employee Resource Development Officer
Key Responsibilities
- Act as the support point of contact for users of CPD/ERD systems
- Support the Professional Update process
- Support CPD Co-ordinators in establishments and at network meetings
- Key Contact/Lead on Gateway Development
- Lead, adapt and design systems and processes to ensure best fit
- Build capacity within the service regarding the effective utilisation of planning and support systems
- Prepare training materials, create e-learning packages, and deliver training
- Lead focus groups
- Support the Service and School Improvement Team in the production of multimedia resources to complement and promote their work
- Provide management and support of Education Services YouTube accounts and sites
- Design, run, analyse and act on reports from all sources of data
- Report and present to management as appropriate
- Contribute to quality assurance
- Lead and support on procurement processes, budgets, and financial processes in Integra
- Produce and conduct communications with all levels of Education Services and partner organisations
- Act as focal point of liaison for business engagement with schools