Claudia Chalmers

Claudia Chalmers

System Support and Employee Resource Development Officer

Key Responsibilities

  • Act as the support point of contact for users of CPD/ERD systems
  • Support the Professional Update process
  • Support CPD Co-ordinators in establishments and at network meetings
  • Key Contact/Lead on Gateway Development
  • Lead, adapt and design systems and processes to ensure best fit
  • Build capacity within the service regarding the effective utilisation of planning and support systems
  • Prepare training materials, create e-learning packages, and deliver training
  • Lead focus groups
  • Support the Service and School Improvement Team in the production of multimedia resources to complement and promote their work
  • Provide management and support of Education Services YouTube accounts and sites
  • Design, run, analyse and act on reports from all sources of data
  • Report and present to management as appropriate
  • Contribute to quality assurance
  • Lead and support on procurement processes, budgets, and financial processes in Integra
  • Produce and conduct communications with all levels of Education Services and partner organisations
  • Act as focal point of liaison for business engagement with schools