{"id":4734,"date":"2022-05-23T12:27:09","date_gmt":"2022-05-23T11:27:09","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/?page_id=4734"},"modified":"2024-06-13T08:43:18","modified_gmt":"2024-06-13T07:43:18","slug":"complaints","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/complaints\/","title":{"rendered":"Resolving Complaints"},"content":{"rendered":"<p>We hope your child is happy at Cross Arthurlie.\u00a0 If you have a concern we would love to be able to address and resolve it quickly. Please raise any concerns you have with a member of staff in the first instance. If the issue is not resolved then it will be raised with a member of the Senior Management Team and Head Teacher.<\/p>\n<p>If you are still concerned then your complaint can be escalated as per the <a href=\"https:\/\/blogs.glowscotland.org.uk\/er\/public\/crossarthurlienursery\/uploads\/sites\/18348\/2021\/03\/05125959\/ERC-Complaints-policy.pdf\">East Renfrewshire Council\u00a0 Complaints policy.\u00a0<\/a><\/p>\n<p>The contact email address is:\u00a0 <a href=\"https:\/\/www.eastrenfrewshire.gov.uk\/make-a-complaint\">https:\/\/www.eastrenfrewshire.gov.uk\/make-a-complaint<\/a><a href=\"https:\/\/www.eastrenfrewshire.gov.uk\/make-a-complaint\">\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We hope your child is happy at Cross Arthurlie.\u00a0 If you have a concern we would love to be able to address and resolve it quickly. Please raise any concerns you have with a member of staff in the first instance. If the issue is not resolved then it will be raised with a member &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/complaints\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Resolving Complaints<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":31264,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4734","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/pages\/4734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/users\/31264"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/comments?post=4734"}],"version-history":[{"count":4,"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/pages\/4734\/revisions"}],"predecessor-version":[{"id":4741,"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/pages\/4734\/revisions\/4741"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/er\/CrossArthurlie\/wp-json\/wp\/v2\/media?parent=4734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}