CONTACTING THE SCHOOL

OUR ADDRESS

Loudoun Academy

Glasgow Road

GALSTON

East Ayrshire

KA4 8PB

 

OUR TELEPHONE

(01563) 820061

 

OUR EMAIL

ealoudoun.ac@eastayrshire.org.uk

 

HELPFUL INFORMATION

Should you wish to speak with a member of School Staff regarding any matter, please contact the School Office  either by visiting in person, telephoning or emailing using the details below.

The School Office team will be able to respond to routine matters and if need be, to direct your enquiry to the appropriate member of staff, which would normally be a member of the Senior Leadership Team or Extended Leadership Team.

Given the nature of a busy secondary school, the right member of staff may not be immediately available on request and therefore it is best in most cases to arrange an appointment to meet in person or speak on the phone.

We are happy to receive email communication, but please bear in mind that individual members of the Senior Leadership Team or Extended Leadership Team do not have access to email throughout the School Day due to their teaching commitments and other duties and responsibilities.

School Staff will routinely respond to all enquiries within normal working hours, Monday to Friday from 08.30 a.m. to 4.30 p.m. Should you make contact with the school outwith these hours, your enquiry will be followed up on the next working day.

Whilst we always aim to provide a response within the same or next School Day, although there may be exceptional cases where this is not possible. Depending on the nature of your enquiry, we will endeavour to respond no later than three working days from your initial contact.