{"id":2187,"date":"2017-08-17T12:35:05","date_gmt":"2017-08-17T12:35:05","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/?p=2187"},"modified":"2017-08-17T12:35:05","modified_gmt":"2017-08-17T12:35:05","slug":"santander-customer-service-advisor-apprenticeship","status":"publish","type":"post","link":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/2017\/08\/17\/santander-customer-service-advisor-apprenticeship\/","title":{"rendered":"SANTANDER &#8211; CUSTOMER SERVICE ADVISOR &#8211; APPRENTICESHIP"},"content":{"rendered":"<p>Santander Apprenticeship<\/p>\n<table>\n<tbody>\n<tr>\n<td>Job Title:<\/td>\n<td>Customer Service Advisor &#8211; Apprenticeship &#8211; Level 2 &#8211; Glasgow<\/td>\n<\/tr>\n<tr>\n<td>Region:<\/td>\n<td>Scotland<\/td>\n<\/tr>\n<tr>\n<td>Salary:<\/td>\n<td>\u00a315379 &#8211; \u00a319999<\/td>\n<\/tr>\n<tr>\n<td>Date Closes:<\/td>\n<td>31\/08\/2017<\/td>\n<\/tr>\n<tr>\n<td>Ref Number:<\/td>\n<td>A18910<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The role<\/p>\n<p><strong><em>You want to develop your talents, <\/em><\/strong><\/p>\n<p><strong><em>We want to invest in your potential<\/em><\/strong><\/p>\n<p>Our Apprenticeship Programme will give you everything you need to become a Customer Service Advisor \u2013 and launch a fast-moving career with one of Britain\u2019s biggest banks. Enjoying a mixture of classroom and on-the-job training, you will quickly gain the skills and qualifications you require to get ahead.<\/p>\n<p>First, we\u2019ll help you understand who we are, what banks do, and how the financial industry operates and is regulated. Then we\u2019ll introduce you to our Retail Contact Centre and how it empowers customers to make the right financial decisions for the future. Along the way, you\u2019ll learn about risk management, best practice and great customer service, with an experienced Front Line Colleague acting as your Buddy, answering your questions and explaining how your learning will apply in the real world. Finally, you will complete a portfolio that summarises your learning \u2013 and acts as the blueprint for an exciting customer service career. All of this together will provide you with an approved apprenticeship qualification.<\/p>\n<p>Our people are passionate about truly listening to our customers to make banking more simple, personal and fair. And change like that doesn\u2019t happen unless we all speak up with new ideas and challenge things that could be better. That\u2019s why we\u2019ve built a culture of respect, where everyone supports each other to keep their promises and go above-and-beyond \u2013 every day.<\/p>\n<p>What we\u2019re looking for in you<\/p>\n<ul>\n<li>Great interpersonal and customer service skills<\/li>\n<li>Adaptability and enthusiasm to learn fast<\/li>\n<li>A good standard of numeracy<\/li>\n<li>The drive and determination to succeed<\/li>\n<li>Good IT skills, including the Microsoft Office Suite (ideal but not essential)<\/li>\n<\/ul>\n<p><strong>Salary is \u00a313,750<\/strong><\/p>\n<p>For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that\u2019s flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.<\/p>\n<p>Other Santander benefits include:<\/p>\n<ul>\n<li>Pension with generous contributions from Santander<\/li>\n<li>25 days\u2019 holiday plus bank holidays, with the option to purchase up to 5 contractual days per year<\/li>\n<li>Voluntary healthcare benefits at discounted rates such as private medical insurance, dental, healthcare cash plan and health assessments<\/li>\n<li>24\/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more<\/li>\n<li>Benefits supporting you and your family, such as childcare vouchers, voluntary life assurance and critical illness cover.<\/li>\n<li>Access to an All Employee car scheme<\/li>\n<li>Excellent employee recognition schemes \u2013 be recognised for demonstrating great behaviours<\/li>\n<li>Share in Santander\u2019s success by investing in our Sharesave and Partnership shares plans<\/li>\n<li>Support your favourite causes through charitable giving and our community partnerships<strong><br \/>\n<\/strong><\/li>\n<\/ul>\n<p><strong>Where you\u2019ll work<\/strong><\/p>\n<p>You\u2019ll be working in the bustling centre of Glasgow city centre within walking distance from Central station or Charing Cross with a wide variety of shops and amenities on our doorstep, there\u2019s something for everyone.<\/p>\n<p><strong>Time to apply<\/strong><\/p>\n<p>If this sounds like a role you\u2019re interested in then please apply on the link below<\/p>\n<p><a href=\"http:\/\/www.santanderjobs.co.uk\/apply#role\/customer-service-advisor-apprenticeship-level-2-glasgow\/reference\/A18910\">http:\/\/www.santanderjobs.co.uk\/apply#role\/customer-service-advisor-apprenticeship-level-2-glasgow\/reference\/A18910<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Santander Apprenticeship Job Title: Customer Service Advisor &#8211; Apprenticeship &#8211; Level 2 &#8211; Glasgow Region: Scotland Salary: \u00a315379 &#8211; \u00a319999 Date Closes: 31\/08\/2017 Ref Number: A18910 The role You want to develop your talents, We want to invest in your &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/2017\/08\/17\/santander-customer-service-advisor-apprenticeship\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4717,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2187","post","type-post","status-publish","format-standard","hentry","category-uncategorized","eportfolio_category-none"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/posts\/2187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/users\/4717"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/comments?post=2187"}],"version-history":[{"count":1,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/posts\/2187\/revisions"}],"predecessor-version":[{"id":2188,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/posts\/2187\/revisions\/2188"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/media?parent=2187"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/categories?post=2187"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/ea\/kilmarnockacademy\/wp-json\/wp\/v2\/tags?post=2187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}