Housing Options and Homeless Service

Telephone: 01387 260783 –  Dumfries   01461 207019 – Annan 01557 332234 – Kirkcudbright 01776 888312 – Stranraer

Contact email:  https://www.dandghousingoptions.org.uk/

Website:  https://www.dumgal.gov.uk/article/15280/

Address:

  • Annan: Council Offices, Annan Town Hall, High Street, Annan, DG12 6AQ
  • Dumfries: Council Offices, 122 – 124 Irish Street, Dumfries, DG1 2PB (closed 12:30pm – 1:30pm weekdays)
  • Kirkcudbright: Council Offices, Darr Road, Kirkcudbright, DG6 4JG
  • Stranraer: Council Offices, Ashwood House, Sun Street, Stranraer, DG9 7JJ

Who the service is aimed at: Anyone homeless or at risk of homelessness.

Support provided: The service will provide advice and assistance to anyone who is or is at threat of homelessness.  In situations where someone is homeless they will take an application form to assess homelessness and refer to permanent accommodation in appropriate circumstances.  It will also provide temporary accommodation where needed.

Age range:  Adults, and children/young people aged 16-18.

Area covered: All Dumfries and Galloway

Can an individual access the service directly, or do they need to be referred to it by another service – like a school, social worker, health practitioner for example?

Individuals can self-refer to the service.

How to make a referral: Telephone or email the service, or visit one of the offices.

Top tips for making a ‘good’ referral (if applicable): If you are a care-experienced young person aged 18-25 let the service know.

What needs to be in place before a referral is accepted (for example a Child’s Plan)?  N/A

Is there a charge/fee for this service?  No

If there is a charge/fee, is there funding available for this? N/A

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