{"id":212,"date":"2025-09-17T09:53:23","date_gmt":"2025-09-17T08:53:23","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/?page_id=212"},"modified":"2025-09-22T14:29:12","modified_gmt":"2025-09-22T13:29:12","slug":"request-support","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/?page_id=212","title":{"rendered":"Request Support"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Request Assistive Technology Support<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Schools and settings can request support for their learners from the assistive technology support working group. The group is made up of three Principal Teachers Additional Support for Learning, a Depute Head Teacher of a specialist secondary, and the Schools&#8217; ICT Development Officer.<\/p>\n\n\n\n<p>To make a request for support, please email <a href=\"mailto:assistivetechnologysupport@dumgal.gov.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>assistivetechnologysupport@dumgal.gov.uk<\/strong><\/a>, providing the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-text-color has-link-color has-medium-font-size wp-elements-62fe003ade3720bf24053c2fc869b2ce\" style=\"color:#3a7c22\">Learner name<\/li>\n\n\n\n<li class=\"has-text-color has-link-color has-medium-font-size wp-elements-8e936bd75a6f28d3b2541abae655dbf4\" style=\"color:#3a7c22\">Date of birth<\/li>\n\n\n\n<li class=\"has-text-color has-link-color has-medium-font-size wp-elements-f3402fc0687cd0edbe029cfaa074a002\" style=\"color:#3a7c22\">School year<\/li>\n\n\n\n<li class=\"has-text-color has-link-color has-medium-font-size wp-elements-6fb45bc7a1d7606c3ea9d6669e02113b\" style=\"color:#3a7c22\">Brief overview of technology needs<\/li>\n\n\n\n<li class=\"has-text-color has-link-color has-medium-font-size wp-elements-88c3607b642daf3416a6df76018944f9\" style=\"color:#3a7c22\">Details of technologies currently in use or tried<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30.png\" alt=\"\" class=\"wp-image-218\" srcset=\"https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30.png 1080w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-300x300.png 300w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-1024x1024.png 1024w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-150x150.png 150w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-768x768.png 768w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-800x800.png 800w, https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17095620\/Untitled-30-250x250.png 250w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">The process<a href=\"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/wp-admin\/edit.php?post_type=page\"><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>When a request is received it is reviewed by the ICT Development Officer who will contact the school within 5 working days to provide support. <\/p>\n\n\n\n<p>This may be an offer of training, technology to try with your learner, signposting to resources or other agencies, or you may be invited to an initial consultation via a Microsoft Teams call to discuss the request further.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17103845\/Untitled-1-1.png\" alt=\"\" class=\"wp-image-223\" style=\"width:220px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>During the consultation, discussions will be centred around identify the support required, and what has already been tried and tested by the school.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Next Steps:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the school will be provided with training, guidance and\/or resources, <strong>or<\/strong><\/li>\n\n\n\n<li>the request is progressed to the Assistive Technology Support working group for further consideration.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17103854\/Untitled-1-2.png\" alt=\"\" class=\"wp-image-224\" style=\"width:220px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>The Assistive Technology Support working group meet every 4 &#8211; 6 weeks to review all requests for support, and discuss those assigned to them for their specialist knowledge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Next Steps:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the school will be provided with training, guidance and\/or resources, <strong>or<\/strong><\/li>\n\n\n\n<li>the request is progressed for consideration by other services, which may include NHS, CALL Scotland, or other specialist organisations.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/blogs.glowscotland.org.uk\/dg\/public\/assistivetechnology\/uploads\/sites\/8798\/2025\/09\/17104441\/Untitled-2-5.png\" alt=\"\" class=\"wp-image-229\" \/><\/figure><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Request Assistive Technology Support Schools and settings can request support for their learners from the assistive technology support working group. The group is made up of three Principal Teachers Additional Support for Learning, a Depute Head Teacher of a specialist secondary, and the Schools&#8217; ICT Development Officer. To make a request for support, please email assistivetechnologysupport@dumgal.gov.uk, providing the following information: The process When a request is received it is reviewed by the ICT Development Officer who will contact the school&hellip;<\/p>\n","protected":false},"author":19366,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/users\/19366"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=212"}],"version-history":[{"count":14,"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":237,"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=\/wp\/v2\/pages\/212\/revisions\/237"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/dg\/assistivetechnology\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}