To prevent losing any e-mails sent to your old Glow Mail after the changeover,
then you will need to activate Auto-Forward in your old Glow Mail.
Please click on the link below to access the guidance notes on how to implement this.
An issue has been identified where users trying to access GlowMaiil from a corporate computer, on the Administration network are denied access.
There are no issues when accessing Glowmail on the curricular network , or from personal computers outhwith school.
A temporary fix is detailed below. We have been asked by ICT that the procedure detailed may have to be carried out monthly.
Open up a browser and go to http://www.outlook.com you will get a message about accessing webmail and asking to agree to the terms of access. Just agree and close down the browser. You should find that you can properly open up any of the Office 365 tiles.
Video and instructions to follow, in the meantime please email
james.mclean@aberdeenshire.gov.uk or susan.sey@aberdeenshire.gov.uk who will provide 1-1 instruction
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