{"id":45,"date":"2016-09-16T13:44:38","date_gmt":"2016-09-16T12:44:38","guid":{"rendered":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/?page_id=45"},"modified":"2025-11-09T15:30:34","modified_gmt":"2025-11-09T15:30:34","slug":"complaints","status":"publish","type":"page","link":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/school\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<p style=\"text-align: center\"><b>THE COMPLAINTS PROCEDURE <\/b><\/p>\n<p>Parents should contact the school immediately they have a cause for concern. It is our wish to deal with all matters as early as possible preventing them from growing into significant concerns. Please contact your child\u2019s class teacher in the first instance or if you would prefer to discuss the issue with a member of the leadership team, please contact the following staff members:<\/p>\n<p><strong>Nursery and P1 &#8211; Ms. Strachan (Acting Deputy Headteacher):\u00a0 <\/strong><\/p>\n<p>s.smith9@angusschools.org.uk<\/p>\n<p><strong>P2-P4 &#8211; Miss Ferrie ( Acting Principal Teacher): <\/strong><\/p>\n<p>j.ferrie1@angusschools.org.uk<\/p>\n<p><strong>P5-P7 &#8211; Mrs Houston (Principal Teacher):<\/strong><\/p>\n<p>d.houston@angusschools.org.uk<\/p>\n<p><strong>Inclusion &amp; ASN &#8211; Miss Smith (Principal Teacher for Inclusion)<\/strong><\/p>\n<p>j.smith35@angusschools.org.uk<\/p>\n<p><strong>Headteacher &#8211; Mrs Landsburgh<\/strong><\/p>\n<p>p.landsbvurgh@angusschools.org.uk<\/p>\n<p>If you would like to make an appointment to speak to a member of staff please phone the school office on<\/p>\n<p style=\"text-align: center\">01382- 768101<\/p>\n<p>The staff will listen to your concern and agree a way forward with you to ensure all matters have been resolved satisfactorily.<\/p>\n<p><b><\/b> The link below outlines Angus Council\u2019s customer care guidelines.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.angus.gov.uk\/council_and_democracy\/complaints_and_comments\/our_customer_care_standards\">https:\/\/www.angus.gov.uk\/council_and_democracy\/complaints_and_comments\/our_customer_care_standards<\/a><\/p>\n<p><b>\u00a0<\/b><\/p>\n<p>Many thanks.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>THE COMPLAINTS PROCEDURE Parents should contact the school immediately they have a cause for concern. It is our wish to deal with all matters as early as possible preventing them from growing into significant concerns. Please contact your child\u2019s class teacher in the first instance or if you would prefer to discuss the issue with &hellip; <a href=\"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/school\/complaints\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Complaints<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3521,"featured_media":0,"parent":33,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/users\/3521"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":13,"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":2296,"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/pages\/45\/revisions\/2296"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/pages\/33"}],"wp:attachment":[{"href":"https:\/\/blogs.glowscotland.org.uk\/an\/grangeprimaryschoolblog\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}